Online service status
Our online services may become temporarily unavailable when we make small changes or conduct routine maintenance. To minimise disruption to you, updates will usually occur over the weekend.
Planned online maintenance
Details of planned maintenance on our online services is provided here so you can complete any transactions prior to our systems going offline.
Past online maintenance
We also publish a record of the maintenance completed in the past twelve months for your reference.
| Date | Online service | Not available |
|---|---|---|
| 24 August | Customer service forms | 8.00am to 12.00pm |
| 17 August | Business partners Company eNominations myPenalty | 8.00am to 11.00am |
| 17 August | Dashboards | 2.00am to 12.00pm |
| 13 August | myEnforcement order | 8.00pm to 9.00pm |
| 10 August | Customer service forms | 8.00am to 12.00pm |
| 10 August | Credit card payment service | 4.00am to 7.00am |
| 6 August | Credit card payment service | 1.00am to 2.30am |
| 2 August | Credit card payment service | 2.00pm to 3.30pm |
| Date | Online service | Not available |
|---|---|---|
| 27 July | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 8.00am to 10.00am |
| 27 July | Credit card payment service | 4.00am to 7.00am |
| 13 July | Customer service forms | 8.00am to 2.00pm |
| 13 July | Business partners Company eNominations myPenalty | 8.00am to 11.00am |
| 6 July | Business partners Company eNominations myPenalty | 8.00am to 11.00am |
| 6 July | Credit card payment service | 4.00am to 7.00am |
| Date | Online service | Not available |
|---|---|---|
| 29 June | Customer service forms | 8.00am to 8.00pm |
| 29 June | Business partners Company eNominations Employer garnishee order myEnforcement order myPenalty Work and development order | 8.00am to 3.00pm |
| 22 June | myEnforcement order | 8.00am to 9.00am |
| 15 June | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order Work and development order sponsor | 8.00am to 11.00am |
| 15 June | Credit card payment service | 4.00am to 7.00am |
| 8 June | Customer service forms | 8.00am to 11.00am |
| Date | Online service | Not available |
|---|---|---|
| 18 May | Credit card payment service | 12.00am to 5.00am |
| 4-5 May | Credit card payment service | Sunday, 10.00pm to Monday, 2.00am |
| 4 May | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order Work and development order sponsor | 8.00am to 3.00pm |
| Date | Online service | Not available |
|---|---|---|
| 16 April | Customer service forms myEnforcement order Work and development order | 5:00pm to 7:00pm |
| 6 April | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 8.00am to 11.00am |
| 5-6 April | Credit card payment service | Saturday, 10.00pm to Sunday, 1.00am |
| 3-4 April | Credit card payment service | Thursday, 10.00pm to Friday, 1.00am |
| Date | Online service | Not available |
|---|---|---|
| 30 March | Credit card payment service | 4.00am to 7.00am |
| 29 March | myAmbulanceFees myFees | 7.00am to 1:00pm |
| 26 March | Credit card payment service | 1.00am to 2.30am |
| 25 March | Dashboards | 1.00pm to 3.00pm |
| 23 March | Credit card payment service | 2.00pm to 4.00pm |
| 23 March | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 10.00am to 11.00am |
| 18 March | Telephony services | Unscheduled 9.30am to 10.30am |
| 16 March | Customer service forms Employer garnishee order myEnforcement order Work and Development order | 8.00am to 11.00am |
| 8-9 March | myAmbulanceFees myFees | Saturday, 6.00am to Sunday, 11:00am |
| 2 March | Credit card payment service | 4.00am to 7.00am |
| Date | Online service | Not available |
|---|---|---|
| 23 February | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 8.00am to 2.30pm |
| 9 February | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 10.30am to 2.00pm |
| Date | Online service | Not available |
|---|---|---|
| 26 January | Customer service forms | 8.00am to 11.00am |
| 14 January | Credit card payment service | Intermittent unavailability 11.00am to 12.00pm |
| Date | Online service | Not available |
|---|---|---|
| 8 December | myEnforcement order | 8.00am to 11.00am |
| 1 December | Customer service forms | 8.00am to 11.00am |
| 1 December | Credit card payment service | 3.00am to 7.00am |
| 1 December | Credit card payment service | 12.30am to 2.30am |
| Date | Online service | Not available |
|---|---|---|
| 26 November | Credit card payment service | 11.00am to 12.00pm |
| 24 November | Business partners | 8.00am to 11.00am |
| 10 November | Credit card payment service | 4.00am to 7.00am |
| 3 November | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 8.00am to 11.00am |
| Date | Online service | Not available |
|---|---|---|
| 17 October | myEnforcement order | 4.00pm to 5.00pm |
| 13 October | Business partners Company eNominations Customer service forms myPenalty | 8.00am to 11.00am |
| 13 October | Credit card payment service | 4.00am to 7.00am |
| 10 October | Online services Telephony services | Unscheduled network slowness 1.30pm to 4.00pm |
| Date | Online service | Not available |
|---|---|---|
| 29 September | Credit card payment service | 1:30am to 3:00am |
| 23-24 September | myPenalty | Unscheduled Monday, 9.30am to Tuesday, 10.45am |
| 22 September | Business partners Company eNominations Customer service forms myPenalty | 8:00am to 11:00am |
| 22 September | Credit card payment service | 4:00am to 7:00am |
| 17 September | Credit card payment service | 11.00am to 11.15am |
| 14 September | Credit card payment service | 2.00pm to 4.00pm |
| 8 September | Credit card payment service | 3.00am to 7.00am |
| 1 September | Business partners Company eNominations Customer service forms myPenalty | 8.00am to 3.00pm |
Contact Revenue NSW about your fine or fees
Fines
Call Revenue NSW Monday to Friday between 7am to 7pm.
- Call 1300 138 118 if you have a fine that is not yet overdue and you would like to set up a payment plan.
- Call +61 2 7808 6940 if you are overseas and have an enquiry about your fine.
Fees
Call Revenue NSW on 1300 655 805 Monday to Friday between 8:30am to 5pm.
Or you can email the fees team.