Online service status
Our online services may become temporarily unavailable when we make small changes or conduct routine maintenance. To minimise disruption to you, updates will usually occur over the weekend.
Planned online maintenance
Details of planned maintenance on our online services is provided here so you can complete any transactions prior to our systems going offline.
Past online maintenance
We also publish a record of the maintenance completed in the past twelve months for your reference.
December 2024
| Date | Online service | Not available |
|---|---|---|
| 8 December | myEnforcement order | 8.00am to 11.00am |
| 1 December | Customer service forms | 8.00am to 11.00am |
| 1 December | Credit card payment service | 3.00am to 7.00am |
| 1 December | Credit card payment service | 12.30am to 2.30am |
November 2024
| Date | Online service | Not available |
|---|---|---|
| 26 November | Credit card payment service | 11.00am to 12.00pm |
| 24 November | Business partners | 8.00am to 11.00am |
| 10 November | Credit card payment service | 4.00am to 7.00am |
| 3 November | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 8.00am to 11.00am |
October 2024
| Date | Online service | Not available |
|---|---|---|
| 17 October | myEnforcement order | 4.00pm to 5.00pm |
| 13 October | Business partners Company eNominations Customer service forms myPenalty | 8.00am to 11.00am |
| 13 October | Credit card payment service | 4.00am to 7.00am |
| 10 October | Online services Telephony services | Unscheduled network slowness 1.30pm to 4.00pm |
September 2024
| Date | Online service | Not available |
|---|---|---|
| 29 September | Credit card payment service | 1:30am to 3:00am |
| 23-24 September | myPenalty | Unscheduled Monday, 9.30am to Tuesday, 10.45am |
| 22 September | Business partners Company eNominations Customer service forms myPenalty | 8:00am to 11:00am |
| 22 September | Credit card payment service | 4:00am to 7:00am |
| 17 September | Credit card payment service | 11.00am to 11.15am |
| 14 September | Credit card payment service | 2.00pm to 4.00pm |
| 8 September | Credit card payment service | 3.00am to 7.00am |
| 1 September | Business partners Company eNominations Customer service forms myPenalty | 8.00am to 3.00pm |
August 2024
| Date | Online service | Not available |
|---|---|---|
| 25 August | Customer service forms | 8.00am to 11.00am |
| 17 August | Business partners | Intermittent unavailability 10.00am to 6.00pm |
| 17 August | myEnforcement order myPenalty | Intermittent unavailability 9.00am to 12.00pm |
| 11 August | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 8.00am to 11.00am |
| 11 August | Credit card payment service | 5.30am to 7.00am |
| 4 August | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty | 8.00am to 4.00pm |
July 2024
| Date | Online service | Not available |
|---|---|---|
| 28 July | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 10.00am to 1.00pm |
| 21 July | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 8.00am to 1.00pm |
| 21 July | Credit card payment service | 4.00am to 7.00am |
| 7 July | Credit card payment service | 1.30am to 3.00am |
| 5-6 July | Credit card payment service | Friday, 10.30pm to Saturday, 3.30am |
June 2024
| Date | Online service | Not available |
|---|---|---|
| 30 June | Employer garnishee order myEnforcement order Work and development order | 11.00am to 8.00pm |
| 30 June | Business partners Company eNominations Customer service forms myPenalty | 8.00am to 8.00pm |
| 29 June | Credit card payment service | 7.30pm to 11.30pm |
| 23 June | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | Intermittent unavailability 10.00am to 8.00pm |
| 16 June | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 8.00am to 8.00pm |
| 11-12 June | Credit card payment service | Tuesday, 10.30pm to Wednesday, 1.30am |
| 2 June | Credit card payment service | 4.00am to 7.00am |
May 2024
| Date | Online service | Not available |
|---|---|---|
| 19 May | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 8.00am to 11.00am |
| 13 May | myPenalty | Unscheduled 10.30am to 11.00am |
April 2024
| Date | Online service | Not available |
|---|---|---|
| 28 April | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 8.00am to 11.00am |
| 28 April | Credit card payment service | 1.30am to 3.00am |
| 21 April | Customer service forms | 8.00am to 11.00am |
| 21 April | Business partners | 8.00am to 9.00am |
| 21 April | Credit card payment service | 2.00am to 4.00am |
17 April | Online services | Unscheduled 6.00am to 11.00am |
15 April | Telephony services | Unscheduled 10.30am to 11.30am |
| 13-14 April | Credit card payment service | Saturday, 10.30pm to Sunday, 3.30am |
| 7 April | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 8.00am to 3.00pm |
| 7 April | Credit card payment service | 2.00am to 3.30am |
| 6-7 April | Credit card payment service | Saturday, 10.00pm to Sunday, 1.00am |
| 4-5 April | Credit card payment service | Thursday, 10.00pm to Friday, 1.00am |
March 2024
| Date | Online service | Not available |
|---|---|---|
| 24 March | Credit card payment service | 1.30am to 3.00am |
| 17 March | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 8.00am to 1.00pm |
| 3 March | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 11.00am to 12.30pm |
February 2024
| Date | Online service | Not available |
|---|---|---|
| 25 February | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 8.00am to 5.00pm |
| 25 February | Credit card payment service | 4.00am to 7.00am |
| 11 February | Customer service forms | 8.00am to 11.00am |
| 11 February | Dashboards | 4.00am to 6.45am |
| 4 February | Customer service forms | 8.00am to 11.00am |
| 2 February | Credit card payment service | Unscheduled 12.45am to 1:15am |
January 2024
| Date | Online service | Not available |
|---|---|---|
| 28 January | Customer service forms | 8.00am to 11.00am |
| 21 January | Business partners Company eNominations Customer service forms Employer garnishee order myEnforcement order myPenalty Work and development order | 8.00am to 11.00am |
Contact us
Got a question or need help?
Call Revenue NSW on 1300 138 118 or +61 2 7808 6940 Monday to Friday between 7am to 7pm.
Or log in to the relevant online portal:
Feedback
Complete our feedback form