Book a pop-up session
‘By appointment’ sessions can be booked with our Customer Engagement Team.
Phone: 1800 844 085 or email: resilienthomesprogram@reconstruction.nsw.gov.au
Central West community pop-ups
Our Customer Engagement Team is available for sessions by appointment. Call 1800 844 085 to have one of our staff contact you to make a time that is convenient for you.
The Eugowra office is open for drop-in visits on Tuesdays, Wednesday and Thursdays, 9am-4pm. From 8 April to 24 April, it will be open on Tuesdays and Wednesdays only. Location: 45 Broad St, Eugowra.
Northern Rivers community pop-ups
Lismore
Drop-in Centre: Monday to Friday, 9:30am to 4pm
Location: 14 Carrington Street, Lismore
Closed until further notice
Murwillumbah
Community members can visit our Murwillumbah pop-ups weekly on a Thursday:
- March 20 and 27
- April 3, 10, 17 and 24
Drop-in centre: 9am to 12pm
Appointments available: 1pm to 4pm
Location: Murwillumbah Community Centre, Nullum Street, Knox Park, Murwillumbah
Mullumbimby
Community members can visit our Mullumbimby pop-ups fortnightly on:
- April 1, 15 and 29
Drop-in centre: 9am to 12pm
Appointments available: 1pm to 4pm
Location: Byron Shire Council offices, 70 – 90 Station Street, Mullumbimby
Woodburn
Community members can visit our Woodburn pop-ups fortnightly on:
- March 26
- April 9 and 23
Appointment only: 1pm to 5pm
Location: 123 River Street, Woodburn
Clarence Valley
Community members can visit our Clarence Valley pop-ups on a Wednesday:
- March 19
Appointments available: 9:30am to 4pm
Location: The New School of Arts, 56A Skinner Street, South Grafton
Resilient Homes Expos
Lismore
Date: Wednesday 21 May (Ballina Council also supporting)
Time: 4pm to 7pm
Location: Invercauld House, 163 Invercauld Road, Goonellabah
Tweed
Date: Tuesday 6 May
Time: 4pm to 7pm
Location: Tweed Shire Council Auditorium, Civic and Cultural Centre, 10-14 Tumbulgum Road, Murwillumbah
Clarence Valley
Date: Monday 26 May
Time: 4pm to 7pm
Location: Maclean Bowling Club Auditorium, 1a McLachlan Street, Maclean
Due to Tropical Cyclone Alfred, the NSW Reconstruction Authority's (RA) Resilient Homes Expos have been rescheduled to May.
The Resilient Homes Expos are designed to help registered Resilient Homes Program homeowners looking to make their homes more flood resilient, and community members seeking to relocate a buyback home to a new location.
The Expos will provide information about the Resilient Homes Program grant process, development approval processes, and how successful resilient building and relocation projects can be delivered.
Homeowners and business representatives can visit information stands and speak with representatives from councils, RA, SafeWork NSW, Building Commission NSW, and various industry associations and businesses interested in resilient building services.
Breakout sessions on resilient measures, development approval processes, and relocation will also be on offer throughout the expo. There will be opportunities on the day to book 15-minute one-on-one appointments with a Council Officer or a Resilient Homes Program team member.
Space will be available for business displays at each venue, so please indicate your interest early. We will get back to you to confirm availability at the Expos.
Information Sessions
The following sessions will be repeated throughout the event, allowing homeowners and building industry representatives to choose activities that best suit their needs.
Session 1: Planning Resilient Measures work – Feasibility assessment and Development Approval process
- Covering key considerations: Is home raising, retrofitting, or rebuilding suitable for your home, establishing a budget and tips for preparing a development application.
Session 2: Applying for a Resilient Measures Grant
- Covering essential information on grant application assessment and progressing.
Session 3: The relocation journey and key stages (only at Tweed and Lismore Expos)
- Covering tips for preparing your home for relocation, seeking specialist advice, and when and why you need a Site Access Agreement.
*Homeowners and **building industry businesses can also talk directly to discuss potential work.
*Notice for homeowners: NSW Reconstruction Authority does not vet or endorse the businesses that are offering services for flood resilient works or relocations. We encourage homeowners to make your own assessment of whether a business can meet your needs. This could include conducting searches at Service NSW to be satisfied a business is appropriately licensed and qualified to operate in NSW.
**Notice for businesses: There is no guarantee that your attendance will lead to work. Homeowners invited to attend these events will have either expressed an interest in relocating a flood damaged home to a new location or be eligible for grant funds for Resilient Measures. Resilient measures could include home raising, retrofitting existing homes with resilient design and materials or rebuilding, with assistance from the Resilient Homes Program.
Contact
For information about upcoming community and industry events email info@reconstruction.nsw.gov.au