Manage and review

Goals of this stage

Once a smart place project has been delivered, there is ongoing work required. During this stage you will need to:

• maintain your assets. You can use the asset management plan developed at the design stage and refined during the create stage.
• maintain engagement with the community, making data and insights available and maintaining transparency about the use of smart technologies in public spaces
• carry out project reviews with people across the organisation
• evaluate the project to see if benefits are being realised using the benefits realisation plan developed during the design stage
• maintain rigour around cyber security
• address any policy or process gaps
• support your organisation to use the data and insights generated during decision making.

Continuing to engage with stakeholders

Engaging customers and stakeholders during the design stage is essential to helping you understand:

• the data that may exist to support your solutions
• how well your planned solutions meet stakeholder needs
• the level of support you have for new approaches and any stakeholder concerns.

Refer to Involving your community for more guidance.