Technology and connectivity
Connecting your place
Fast and reliable digital connectivity is needed in smart places. During the design stage, we recommend you take the following steps:
- understand the digital connectivity you already have access to including fibre, mobile, wi-fi, and Internet of Things (IoT) networks
- establish whether you need to improve the connectivity you have. This may help to support particular smart technologies, new industries and address digital inequities.
- factor in future fibre upgrades by including extra capacity in underground infrastructure like pits and conduit
- include any digital connectivity improvements in your designs.
Connectivity solutions
Fibre-optic (fixed line)
Fibre-optic cable can support smart technologies that rely upon high-speed, reliable transmission of data. Fibre is generally high bandwidth and low latency, meaning it can transmit large volumes of data very quickly.
Internet of Things (IoT) networks
An IoT network links physical devices and systems to collect, connect and share data, often in real time.
IoT can include:
- infrastructure
- vehicles
- wearable devices
- home appliances
- medical technologies.
They are objects embedded with electronics, software, sensors and actuators. These things then share and exchange data to perform their functions more efficiently and effectively.
A backend interface, also known as an IoT platform, supports the network. It sits beneath a 'processing layer', which takes the form of a cloud or edge server processing all data across the network.
Data can be received, analysed and managed in real time, depending on how the network and applications are set up.
This could range from environmental data to pedestrian movements. The insights help place managers, enterprises, and citizens make better decisions.
Mobile
The 4G mobile network was originally designed to support mobile calls, SMS and video calls. It can transmit other types of data too, but it can't properly support simultaneous connections and uses a large amount of power.
5G mobile networks can upload and download information faster, have very low latency times and can connect multiple devices at the same time. This will better support data transmission in smart places.
Increasingly, 5G networks provide a viable alternative to fibre-based connections. They can support specific industrial use cases like robotics and smart manufacturing.
Devices and enabling infrastructure
The physical assets in a smart place have differing functions. Two key infrastructure types are outlined below.
Sensors and actuators
Sensor devices gather data from the surrounding environment. They detect and record slight changes in their environment so that this data can be captured.
When sensors are connected, they can capture and relay relevant data in real time so it can be processed and analysed.
Actuators work in the opposite way to sensors. They trigger an action or response having been sent a command.
Multi-function poles and connected street furniture
Multi-function poles are connected with fibre and power. They can house devices like:
- 4G/5G small cells
- wi-fi
- connected CCTV
- smart lights
- electric vehicle charging points
- speakers
- power and USB outlets
- signals
- wayfinding and dynamic signage
- help buttons and microphones
- smart controls and sensors
- supporting infrastructure for autonomous vehicles.
If planned well, multi-function poles can reduce street clutter. They can also flexibly support new devices over time.
Because multi-function poles support mobile connectivity, mobile network operators may want to house their equipment on multi-function poles.
Street furniture includes:
- benches
- bus shelters
- picnic tables
- bins.
If you connect street furniture with power and fibre, you will be able to fit them with smart devices like the ones listed above.
To use smart street furniture and smart poles, you will need to make sure you have access to:
- high-quality internet and network access
- appropriate power.
All key open spaces have a dedicated internet or fibre connection point. For wi-fi, IoT and other digital infrastructure to be installed, this connection point needs to terminate in a data cupboard.
Related resources and standards
Other resources
- The Technical Guidance: Digital Infrastructure Requirements will help you to deliver new digital connectivity infrastructure to support smart places.
- The NSW Digital Connectivity Index is a statewide measure designed to assess digital connectivity experience, providing reliable and consistent data to government agencies, businesses and communities.
- The Australian Digital Inclusion Index uses survey data to measure digital inclusion across 3 dimensions of Access, Affordability and Digital Ability.
- The Australian Government's Telecommunications in new developments policy provides guidance for developers, property buyers, occupants and telecommunications carriers.
- The NSW Telco Authority's NSW Connectivity Strategy – ensuring modern, high-speed digital networks are available to all.
- The NSW Telco Authority’s Digital Connectivity Principles, a key initiative under the NSW Connectivity Strategy. These Principles aim to ensure government-funded infrastructure is built with the necessary connectivity infrastructure at the outset.
- SA TS 5386:2024 Multi-function poles: This standard provides requirements and guidance for the specification and procurement of multi-function poles.
Related case studies
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Smart Infrastructure Design Specifications
Developing best-practice design specifications for councils using smart infrastructure.
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Smart Infrastructure Planning in New Communities
This project will streamline the rollout of the 5G network in new communities across NSW.