Creating an open and fair environment

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Data can provide rich insights to support good decision making. This will help you deliver better outcomes for the community.

All smart technologies generate data. You will need to ensure you manage this data securely, responsibly and appropriately. This will help you maintain good governance, manage risks and build community trust.

All organisations delivering smart places have a responsibility to:

develop and follow robust data governance policies and protocols
identify any digital literacy or data management gaps
support any capability requirements.

Data can be:

closed – restricted only to its owner, custodian or holder
discoverable – a description of the data is listed in search results, so people can seek access
shared – arrangements and controls are put in place to share data between specific parties
open – data is publicly available with no restriction on access or use. This excludes possible copyright or licensing requirements. The NSW Government Open Data Policy requires agencies to make data openly available by default.

Data sharing can:

improve business competition
drive efficiency
support better decision making
deliver greater improved services and outcomes for customers
stimulate innovation.

Open data fosters innovation, collaboration and competition in businesses and for communities.