Realising benefits

Evaluating your project

You should deliver the benefits realisation plan that is set out in the design phase, and refined during the create phase.

Use the data and insights gained from your smart place to evaluate the project against outcomes.

Take the following steps to evaluate your project:

• quantify changes to the place resulting from your project. It is important to have benchmarks and clear methods for measuring change before your project is delivered. Refer to Delivering benefits that last for more information.
• assess if the project met its stated objectives
• identify any factors that impact benefits realisation
• seek feedback from customers and stakeholders (refer to managing change and monitoring progress).