Talk it over
We all purchase many things and in most cases, we receive an excellent product or service, unfortunately, sometimes things do go wrong. However, if you deal with issues properly, most can be amicably resolved.
Resolving your property, product or service dispute
If you cannot resolve your dispute, let NSW Fair Trading know so we can assist you to resolve your issue or help you find an organisation that can help.
Make a complaint
If a product you have bought appears or you believe is unsafe, here’s how to make a complaint with Fair Trading.
Rental and tenancy
Find out how to start or end a tenancy, how to get repairs done or get your bond back, and what to do if things go wrong.
Building defect complaints
Contact Building Commission NSW if you have a complaint or enquiry relating to building or renovation work.