Rent records kept by agents and landlords

A landlord or agent must keep a record or ledger of rent received.

A ledger may be kept in any form, however must contain:

• the name of the person who receives the rent or on whose behalf the rent is received,
• the name of the person paying the rent or on whose behalf the rent is paid,
• the address of the residential premises for which the rent is paid,
• the period for which the rent is paid and the date up to which the rent is paid,
• the date on which the rent is paid,
• the amount of rent paid.

A landlord or agent must provide a tenant with a copy of the ledger within 7 days of receiving a written request.

If a tenant has previously requested a copy of a ledger for a specific time period, then the landlord or property manager is not required to re-issue the same ledger again.

If a tenant requires assistance interpreting or understanding their ledger, they may contact Tenants Advice and Advocacy Services (TAAS) or call 1800 251 101.