Rent receipts from agents and landlords
Landlords or agents must give tenants a receipt for each rent payment, unless rent is paid into a nominated bank account.
Receipts can be sent to a tenant using an email address the tenant has given to the landlord.
Rent receipts must show the following:
- name of the tenant
- name of the landlord or agent
- address of the rented property
- date rent was paid
- amount of rent paid
- period of time which the rent covers.
These rent receipt requirements do not apply to public housing tenants (e.g. where the landlord is Homes NSW).
When rent is paid into a nominated bank account, the transactions are considered the tenant's record and the landlord or agent is not required to provide a receipt.
Get help from NSW Fair Trading
Ask a question, get support, make a complaint, give feedback or get help with a dispute on matters relating to residential tenancies.
NSW Fair Trading call centre: 13 32 20
Monday to Friday, 8:30am-5pm