Transport assistance

Learn about accessible public transport, other transport options, and financial support if your chronic illness impacts your mobility.

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Can't use public transport?

If you cannot use public transport because of your illness, you may be able to get help with travel costs from Services Australia.

Mobility Allowance

Public transport

Most public transport in NSW is accessible. This means you can:

travel with a wheelchair, scooter or other mobility aid on most metro, light rail, train, bus and ferry services
book an accessible trip on regional trains and coaches
apply for a permit so your assistance animal can travel free of charge on all forms of public transport.

Plan an accessible trip at the NSW Department of Transport.

Community transport

There are locally based community transport services you can use for transport to:

recreation and shopping areas
medical and social services
social contact.

Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS)

IPTAAS helps with the cost of travel and accommodation if you need to travel long distances for treatment that is not available locally.

Country Care Link

Country Care Link on 1800 806 160 is a free transfer service for those living in regional or rural NSW who need to come to Sydney for medical appointments or hospital stays.

You can get transfers in Sydney between public transport hubs, medical facilities and where you are staying.