Our role
At NSW Industrial Relations we aim to ensure compliance with industrial legislation and promote workplace reform in NSW. Some of the ways we do this includes:
Core responsibilities
Promoting compliance
We conduct industry-specific audits and education activities. If we find that someone has broken the law, we may take them to court.
We promote compliance by:
- providing information, advice, and assistance regarding industrial entitlements
- conducting industrial inspections and targeted campaigns in specific industries
- when necessary, prosecuting breaches of industrial law.
Leading NSW public sector industrial relations reform
We give new and principle-based guidance on work relations. We share the best ways of doing things across the public sector. We lead reforms by:
- providing innovative and principles-based direction on industrial relations matters.
- proactively developing and promoting best practices across the sector.
Actively participating in national workplace relations
We take part as a partner in the Commonwealth’s national workplace relations framework.
Our activities
Our activities include:
- Investigating complaints
- Engaging and collaborating with stakeholders
- Providing digital learning
- Cooperating across jurisdictions
- Inspecting worksites
- Providing online and phone information service (see Contact us below)
- Conducting proactive audits
- Publishing enforcement activities and outcomes
- Prosecuting.
Our principles
Our values and principles include continuous improvement, trust building and balancing risk.
Also see the Statement of Intent - NSW Industrial Relations Inspectorate.
Legislation
NSW Industrial Relations administers the following primary legislation:
Related legislation
Other related legislation within the Industrial Relations Portfolio includes:
History of industrial relations in NSW
See a timeline of industrial relations history in NSW to learn about the development of workers' rights and responsibilities in Australia.
Other resources
Also see our Resource Library
Contact NSW Industrial Relations
Important notice - shutdown period: NSW Industrial Relations is unable to respond to enquiries from 21 December 2024 to 5 January 2025. We welcome your enquiries during business hours outside these dates.
Online: Contact us
Phone: 131 628
TTY 1800 555 677
Language assistance: Call TIS 131 450
Post: GPO Box 5341 Sydney NSW 2001