Accountants and tax agents complaints and enquiries
Find out how we can help if you have a complaint about fees from either an accountant or tax agent.
Know your rights
Most products and services come with an automatic consumer guarantee that the product or service you purchased will work and do what you asked for. This includes accountant and tax agent services.
If your matter relates to a fee charged by an accountant or tax agent, we can assist you with this matter.
The Tax Practitioners Board is responsible for the registration and regulation of tax agents ensuring compliance with Commonwealth legislation and the Code of Professional Conduct.
Contact the Tax Practitioners Board if you have a complaint about a registered tax agent, or anyone advertising to be a tax agent who may be unregistered.
You can also get help if you have a problem with an accountant or tax agent by searching the Tax Practitioners Board public register.