Connect with our team
Are you just starting, or already on your smart places journey? We encourage all place managers, and Smart Places practitioners to get in touch if you need technical advice or further support. We can help support the adoption of smart technologies in places near you.
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Connect with people delivering smart places
Explore the SmartNSW Case Study Library, which showcases the technology and data solutions being delivered across NSW. The rich case study library includes access to lead contacts on each project – connect directly with your colleagues.
SmartNSW Advisory Council
Formed in September 2020, the SmartNSW Advisory Council steers our project deliveries with valuable insights from:
- industry leaders
- research and academia
- local government representatives
- community/consumer advocacy groups.
Smart and Local Feedback Forum
The Smart and Local Feedback Forum strengthens connections between the NSW Government and the local government sector, supporting the delivery of Smart Places.
The Forum gives a voice to local councils to shape and support the delivery of SmartNSW. It is not a decision-making body. It also provides a platform for sharing ideas and learnings between participating local councils.
The local government sector is critical to achieving the SmartNSW vision as they:
- manage and operate public spaces for communities
- deliver services to citizens
- operate and maintain infrastructure
- have intimate knowledge of communities, the local environment and their needs.
Councils stand to benefit from investments in smart technology and using technology and data solutions to:
- improve operational efficiency and service delivery
- enhance citizen engagement
- respond to community needs
- reduce costs associated with managing assets.
Members from a range of positions and grades within councils are welcome to participate. This reflects the diversity of structures and accountabilities across the local government sector.
Feedback forum representatives include:
- representatives from ICT teams
- innovation teams
- data analysts
- infrastructure and asset teams
- public space management teams
- smart city officers
- economic development staff.
The following local council groups are participants in the feedback forum:
- Albury City Council
- Bathurst Regional Council
- Bayside Council
- Blacktown City Council
- City of Canada Bay
- City of Newcastle
- City of Parramatta
- Cumberland City Council
- Dubbo Regional Council
- Georges River Council
- Lismore City Council
- Muswellbrook Shire Council
- Orange City Council
- Penrith City Council
- Sutherland Shire Council
- Sydney Coastal Councils Group
- Tamworth Regional Council
- Wollongong City Council
- Woollahra Council.
Smart Places Customer Charter
The Smart Places Customer Charter helps you create Smart Places that align with community needs and expectations. It offers principles and values to guide the use of smart technologies in public spaces, enhancing community trust.
Sign up to commit to the safe, ethical, and appropriate use of technology in public spaces.