Tools and resources

Our technical guides and tools will help you use smart technologies and solutions to improve outcomes for places and communities.

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Smart Places Playbook

A step-by-step guide for professionals on how to develop, deliver and operate smart places. The Playbook includes information on relevant policies, case studies, tips for engaging your community and advice on choosing the best technology solutions for your spaces.

Explore the Playbook

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General guides

These documents are an introduction to implementing 'Smart Places' programs in your area.

NSW Smart Public Spaces Guide

This guide introduces the role of technology in delivery better public space outcomes for communities.

Data for places

This guide helps practitioners or place owners understand the application of data in the management and monitoring of place.

Generic development control plan

This template will help you to include requirements for smart infrastructure in Development Control Plans.

Digital Trust for Places and Routines: Deployment Guide

This guide will help place managers use the open-source communication standard, Digital Trust for Places and Routines (DTPR). This approach helps people engage with, and understand, smart technologies in public spaces.


Technical guides

Smart Places Design

This technical guide introduces the role of technology and data in delivering better place outcomes.




Smart technology to understand how people use public spaces

This technical guide provides an overview of the different technologies and methods for collecting data on how people use public spaces.

Digital infrastructure requirements

This technical guide explains common terms, approaches and proposed treatments for embedding enabling digital infrastructure.


Deploying multi-function poles

This technical guide outlines the proposed deployment of multi-function poles in public spaces to support place-based requirements.

Cataloguing assets

This technical guide outlines an approach for cataloguing information on assets in smart places.


Developing places

This technical guide outlines the proposed treatments for the application of digital infrastructure to different place types.


Smart Places Maturity Assessment Framework

A decision-making tool for place makers to help evaluate the maturity of a smart place. It aids in decision making, helps build consensus on goals, and tracks progress over time.

Learn more

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SmartNSW Case Study Library

Technology and data solutions are improving the liveability and resilience of cities and towns across NSW. Access our rich case study library to find inspiration, resources, and further information to help you with your smart projects.

Explore our library

A low cost sensing device is installed on the side of a tree outdoors.

State of SmartNSW Insights Report

This report summarises insights and perspectives gathered from stakeholders during Transport for NSW's 2022 listening roadshow. Learn the key takeaways and the government's future course of action.

View report

Two people are sitting outside at a ChillOUT Hub in the Georges River Council area, using the provided wi-fi and powerpoints. Credit: Georges River Council

SmartNSW Masterclasses

SmartNSW Masterclasses will help you build new skills so you can use smart technologies to create great places and improve outcomes for local communities. Past sessions are available on demand.


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