Information and advice
Accountants and tax agents
Find out what role accountants and tax agents play when dealing with your finances. You can also learn how to make a complaint if something goes wrong.
Banking
Learn what your rights and responsibilities are as a banking customer and who to contact if you have an issue with a financial product or service.
Banking fees and charges
Learn about the eligibility criteria for a basic bank account, banking fees and charges, and tips on how to avoid excess fees and charges.
Credit and loans
Information on using credit, 'buy now, pay later' loans and alternatives to high-cost credit.
Debit cards and direct debits
Find out about how you can use debit cards and direct debit facilities to make the most of your account and how to stop unauthorised debits.
Internet and phone banking
Learn about the benefits of telephone and internet banking and read our tips on staying safe when banking online so you do not lose your money.
Investment and financial advice
Learn about what you should know before using a financial adviser and how to protect your investments, so you do not lose your money by following bad advice.
Unclaimed money
Find out how you can claim money from a company, bank or financial institution from Revenue NSW. Learn how you claim money that is yours.