Rules and guidance for renting

Find rules and guidance for tenants and landlords for renting in NSW.

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Electrical safety in a rental property

Any electrical fault in a rental property either before or during a tenancy is an urgent repair.

Keys, locks and security devices in a rental property

Who is responsible for keys, locks or other security devices in a rental property.

Pests or vermin in a rental property

Who is responsible for removing or exterminating pests or vermin during a tenancy.

Tenancy databases

Tenancy databases are used by agents to screen prospective tenants by checking their rental history.

Dealing with goods left behind

If goods are left behind in a rental property by a tenant, landlords and agents must follow the correct process for dealing with them.

Record of condition and accounts for an agricultural tenancy

The record of condition of a farm for an agricultural tenancy can cover the land, buildings, improvements, any removable fixtures and certain other items.

Non-payment of water and utilities in a rental property

If a tenant falls behind in water, electricity or gas payments, they may be served with a non-payment notice and be asked to leave the property.

Paying rent in advance

A landlord or agent can request a tenant pays rent up to 2 weeks in advance, but no more.

Breaking a fixed-term residential tenancy early

Find out about what happens when a tenant wants to end a fixed-term rental agreement early and when a break fee applies.

Tenants keeping a pet in a rental property

Rules for tenants keeping pets in a rental property.


More information and support

Get help from NSW Fair Trading

Ask a question, get support, make a complaint, give feedback or get help with a dispute on matters relating to residential tenancies.

NSW Fair Trading call centre: 13 32 20

Monday to Friday, 8:30am-5pm

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