The impacts of identity theft
It’s important to seek support for the mental health impacts of identity theft. Scams and breaches can cause acute emotional distress, with victims often feeling vulnerable, betrayed and depressed.
If you’ve been the victim of identity theft, you might find you’re suffering emotionally, feeling violated, vulnerable, betrayed, and powerless. This distress can lead to grief, intense anger, or even rage if not addressed. Some people find their relationships and ability to work are also affected.
You might be experiencing self-blame, shame, social isolation, and depression, particularly if you’ve lost a significant amount of money. That’s why it’s vital to look after your mental health following identity theft.
We’re here to help you recover your identity and protect yourself against further damage.
- Visit our Get Support section for step-by-step advice.
It’s important to talk about and find ongoing support for the mental health impacts of identity theft. Contact one of the organisations below to start a conversation.
Domestic, family and sexual violence
Support for people affected by domestic, family or sexual violence
Phone: 1800 656 463
Child Protection Hotline: 13 21 11
More information https://dcj.nsw.gov.au/children-and-families/family-domestic-and-sexual-violence.html
Beyond Blue
Mental health information and support
Call a counsellor: 1300 224 636
Chat online https://www.beyondblue.org.au/support-service/chat
Email support https://www.beyondblue.org.au/support-service/email
Kids helpline
Support for young people for any reason
Phone: 1800 55 1800
WebChat counselling https://kidshelpline.com.au/get-help/webchat-counselling
Email counselling https://kidshelpline.com.au/get-help/email-counselling/
Lifeline
Mental health information and support
Phone: 13 11 14
Text support https://www.lifeline.org.au/crisis-text/
Chat online https://www.lifeline.org.au/crisis-chat/
Suicide Call Back Service
Support for people affected by suicide
Phone: 1300 659 467
Chat online https://www.suicidecallbackservice.org.au/
ID Care
Support for all other states and territories (Australia-wide).
Get help form https://www.idcare.org/contact/get-help
[It was] reassuring that there were options available to help protect the personal docs stolen, being used for ongoing theft. Felt re-empowering after being robbed and vulnerable.
Anonymous, victim who had their wallet and phone stolen
Contact ID Support NSW
If you believe your personal information has been stolen, used, or accessed without your knowledge or consent, our advisors can simplify the process and guide you through protecting your identity, accounts, and devices.
Once you send us a request, we’ll do our best to reply within one business day.
Call our advisors on 1800 001 040 Monday to Friday between 9am and 5pm (Sydney time).
Interpreter services are available on request.