Get support
Easy to follow steps, actions and support for when you’re the victim of a data breach or identity theft. We’re here to help!
Learn
Online learning modules and everything you need to know about data breaches, scams, identity theft and cybersecurity.
Be prepared
In depth guides for individuals, families, and businesses. Prepare and protect against identity theft. Maintain your online privacy, passwords, and devices.
Contact ID Support NSW
If you believe your personal information has been stolen, used, or accessed without your knowledge or consent, our advisors can simplify the process and guide you through protecting your identity, accounts, and devices.
Once you send us a request, we’ll do our best to reply within one business day.
Call our advisors on 1800 001 040 Monday to Friday between 9am and 5pm (Sydney time).
Interpreter services are available on request.
We understand the importance of safeguarding your personal information. We have a comprehensive privacy statement that outlines how we handle your personal information. This statement is designed to be transparent, easy to understand, and in compliance with relevant privacy regulations.
Password strength tester
Check how strong your password is. Plus, protect your accounts with the latest tips for creating and storing passwords.
What is ID Support NSW?
- ID Support NSW helps people restore their stolen or misused identity documents with its team of trained advisors.
- ID Support NSW shares free resources and tools with individuals, groups, and small businesses to protect against identity theft and data breaches.
- ID Support NSW supports NSW government departments respond to data breaches and notify affected individuals.
What is the impact of identity misuse?
The estimated amount of identity theft cases in NSW.
The average time spent restoring a misused identity document.
The average amount of money a person will lose when a victim of identity theft.
Report an incident
Are you the victim of identity theft or a scam? Find out how to report cybercrimes and misuse.
Your identity is important. Let's protect it.
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