Know the steps to follow when running strata meetings.
Understand the record keeping requirements including the strata roll.
Learn about setting a strata budget, managing funds, handling levies and more.
Disputes and complaints
Strata committee members of the owners corporation are often the first person people contact when they need an issue resolved, this includes disputes and complaints.
Sometimes there are disagreements between owners or residents, or complaints with the strata manager or another worker, such as a building manager.
Most disputes or complaints can be resolved quickly and easily. But there's also help available if it can't be.
![Two young men standing at a door entrance arguing with each other](/sites/default/files/styles/content_x1/public/2022-02/disputes-complaint-mm.jpg?itok=XGah3wVj)
Living in strata
![A woman holds a child while watering plants on her balcony](/sites/default/files/styles/content_x1/public/2022-01/woman-and-child.jpg?itok=S4UCyiP3)
Understand your rights, learn how to request repairs, and how to resolve any issues.
Knowing how strata works will help you to get the most from your property and help resolve any issues before they become disputes.
Strata scheme annual reporting
![""](/sites/default/files/styles/content_x1/public/2023-04/strata-reporting.jpg?itok=sPUA6r58)
Find out what strata schemes need to do.
Includes step by step instructions for strata committees and managers to complete their reporting annually.
Who's who in strata
![Woman in yellow sweater smiling with arms crossed, with boxes in the background.](/sites/default/files/styles/content_x1/public/2022-01/woman%20in%20yellow%20sweater%20unpacking2.jpg?itok=Id1LtzME)
Understand the difference between strata managers and building managers, and owners corporations and strata committees.
Also includes definitions of the positions on strata committees.
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