Processing your objection

Review of your land value

If you have asked us to review your land value and provided evidence to support your objection, a valuer who did not make the original valuation will undertake the review. 

During this process, the valuer will:

• assess the supporting evidence you provide
• compare your land value to sale prices of similar properties to see if it is in line with market evidence. 

This comparison will include sales that are available during the review, which may mean they were not available when we originally valued your land.

The valuer will inspect your property if:

• the objector has valid reasons why an inspection is required
• the valuer deems it necessary to inspect

We will provide you with a copy of the valuer’s preliminary report. You will then have 21 days to request a conference at which you can ask any questions or tell us if there are any matters raised in your objection submission that haven’t been addressed or if there is a substantive error of fact.

We will consider the information you provide before we finalise your objection. If we don’t hear from you by the due date, we will base our final decision on the valuer’s preliminary report.

We will review your property information

If you ask us to review your property information and provide evidence to support your objection, we will review it and make changes as needed. We may contact you to discuss this. 

If we change your property information, we will also check if this affects your land value. If it does, valuers will prepare a new valuation. 

We will send you a new Notice of Valuation if we change your property information or your land value. 

Quality Assurance 

The majority of reviews are undertaken by contract valuers on our behalf. For quality assurance, we may review valuation reports prior to writing to you with the contract valuer’s recommendation.

 The valuation report is reviewed to ensure fairness and compliance with the Valuation of Land Act 1916, case law and Valuer General policy. Reviews for quality assurance will always be undertaken by a valuer who did not make the original valuation.