Overview of this occupation
ICT Managers plan, organise, direct, control and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems within organisations.
What they do:
- Analyse data to determine project feasibility
- Analyse operational data to evaluate processes, identify issues, and inform decisions or activities
- Assess risks to networks, systems, or data, and specify recovery routines and contingency procedures
- Develop data analysis or data management procedures
- Develop guidelines for system implementation
- Develop information communication procedures
- Develop operating strategies, plans or procedures
- Direct department or organisational activities
- Identify information technology project resource requirements
- Implement security measures for computer or information systems
- Manage information technology projects or system activities
- Provide leadership to align operational activities with the organisation's vision and goals
What technology tools they use:
- Accounting and financial management systems
- Business intelligence and decision support software
- Business process management and automation systems
- Computer-aided software engineering tools
- Customer relationship management (CRM) software
- Customer survey and experience management systems
- Data management systems
- Data warehousing services
- Flow chart and diagram software
- Help desk and incident management software
- Human resources software
- Network security and virtual private network VPN software
- Project management software
- Quotation and cost modelling software
- Remote access and authentication services
- Statistical and data analysis software
- Virtualised IT environments and terminal services
Source: Australian Skills Classification, job and Skills Australia, Commonwealth of Australia. Used under Creative Commons BY 4.0 licence and Jobs and Skills Australia, ABS Census 2016, Customised Report.
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Quick facts
ICT Managers
The number of people employed in an occupations as their main job across all Australian states.
The projected increase in employment in Australia from May 2023 to May 2028.
The distribution of people employed in an occupation in NSW.
Earnings are before tax and include amounts salary sacrificed.
This shows the median age of all workers in this occupation.
Those who usually work less than 35 hours per week.
See footnotes for source details and additional information.
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Skills and knowledge
What are they good at?
This table lists skills and knowledge categories according to how relevant they are for this occupation.
| High expertise | Intermediate |
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High expertise
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Intermediate
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Source: Australian Skills Classification, Jobs and Skills Australia, Commonwealth of Australia. Used under Creative Commons BY 4.0 licence.
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Education and qualifications
ICT Managers – Skill level 1
Occupation at Skill Level 1 have a level of skill commensurate with a bachelor's degree of higher qualification .
At least five years of relevant experience may substitute for the formal qualification
Source: Conceptual basis of ANZSCO, ABS Survey, Release Nov 2021.
Qualifications in this workforce
This table shows the distribution of employment by highest qualification completed (in any field of study).7
Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
Use this as a guide for understanding what qualifications are the most common in this field. For personalised support on your education journey, talk to a Careers NSW specialist.
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Talk to one of our specialists
At any career stage you can talk with a specialist from Careers NSW about your goals and how you can achieve them.