About us
NSW Trustee and Guardian's purpose is to support the rights, welfare, and interests of the people of NSW. We will do this by working with people to plan ahead and to make decisions about their lives.
We support the Chief Executive Officer and the Public Guardian to provide services that meet your needs. We help support and protect some of the most vulnerable members of our community.
Our services include Wills and estate planning, deceased estates, financial management and guardianship services.
We write more than 13,000 estate planning documents each year, support over 47,000 customers annually and manage over $6 billion in customer assets.
Our purpose and our values
Our purpose is to support the rights, welfare, and interests of the people of NSW. We will do this by working with people to plan ahead and to make decisions about their lives.
We are dedicated to meeting the needs and expectations of our customers.
We uphold our duty and do what we say we will do.
We take responsibility for our actions and decisions.
We are fair, impartial, professional, and follow the law.
We treat people with dignity and compassion.
Our story
Our story began over 100 years ago in 1847, when Samuel Frederick Milford became the first Curator of Intestate Estates. Follow the timeline and learn more about our story.
Samuel Frederick Milford became the first Curator of Intestate Estates and was responsible for administering the estates of people who died without any living relatives.
The Curator of Intestate Estates was replaced by the Public Trustee of NSW. Thomas William Garrett was appointed the first Public Trustee of NSW in 1914.
In response to World War I, the Public Trustee offered a free Will-making service to soldiers.
The Mental Health Act 1958 was established, and in 1972, the role of Protective Commissioner was formed.
Legislation was passed by NSW Parliament to merge Public Trustee NSW with the Office of the Protective Commissioner and Public Guardian, forming the current NSW Trustee and Guardian.
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Our team
Learn more about our Executive Leadership team and how they guide us to provide quality services to our community.
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Publications and policies
We have a range of publications and policies available. These include our annual and investment reports as well as financial management publications.
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Doing business with us
We are committed to transparent, fair and equitable procurement with trusted suppliers. Learn more about supplying to us.
Our locations
For estate planning and will-making advice, you can speak to one of our experts at one of the many pop-up locations across NSW.
Your feedback
Your feedback matters. We want to hear your questions, feedback, compliments and complaints. Your feedback helps us to improve our services.
Contact us
We are here to help with specific services and general enquiries. Find our contact details including postal address, phone numbers and email contacts.
Contact NSW Trustee and Guardian
For general enquiries, call:
- 1300 109 290 within Australia
- +61 2 9240 0702 from overseas
More options to contact us.
Postal address
NSW Trustee and Guardian
Locked Bag 5115, Parramatta NSW 2124
Follow us on social media.