About our services
Violence, abuse and neglect is a problem that impacts people of all ages and backgrounds, leading to long-lasting physical, mental, and emotional health issues.
Our goal is to support those who have been through violence or tough times by offering information, support, and counselling. If you or someone you know is facing violence, abuse or neglect, reach out to us for help.
We provide specialised support to people dealing with experiences of violence, neglect and abuse. These include:
Our service is here to provide help for specific needs:
- Counselling for people dealing with current or past experiences of domestic violence.
- Counselling for those facing challenges with their feelings and thoughts linked to ongoing health conditions.
- Support for people connected to the NSW Health SafeStart Program for new parents or those going through tough times because of difficult experiences.
To make an appointment, call 1800 654 324. In an emergency, call 000.
Our counselling service has skilled psychologists, social workers, and counsellors. You can have one-on-one counselling sessions, which usually last about one hour. Just remember, counselling is free and private.
How this service helps you
We're here to help when things get really tough, and you feel overwhelmed and alone. You might feel like you're losing confidence or think you're not important. Feeling very upset, helpless, or defenceless is okay too. Some people might have new or worrying feelings, or things might be getting worse if they've been around for a while.
Talking to a trained professional can help you figure out and work through these issues that are making life hard.
We know that mental and emotional wellbeing is important for good health, and we can provide counselling for specific problems.
Service contact
District Counselling Clinical Lead
- Phone:0436 686 967
If you've experienced domestic violence, now or in the past, you can reach out to the Community Care Intake Service at 1800 654 324 to talk about your needs and options. We're here to assist you. In emergencies, call 000.
Domestic and family violence includes any hurtful or threatening behaviour in a close or family relationship, making someone live in fear.
If you live together in a house, a care facility, or depend on someone for care, you're in a relationship with them. If there are hurtful and controlling actions in these relationships, it's also called family violence.
In Aboriginal communities, we prefer to use the term "family violence" because it more accurately represents the connections and extended relationships within the Aboriginal community.
How this service helps you
We have different services to help people going through domestic violence, and we have experienced psychologists, counsellors, and social workers on our team.
We can offer counselling, help you speak up for yourself, connect you with other services, and provide support for those dealing with domestic violence, whether it happened recently or in the past. We help people of all ages and genders.
If you've been a victim of domestic violence in the last 12 months, you'll get a priority appointment. And even if past experiences are affecting you now, you can still reach out to us.
Service contact
District Counselling Clinical Lead
- Phone:0436 686 967
Forensic medical services offer special care for people who come to a health service in our area because of violence, abuse, or neglect.
We help in a way that supports both the justice process and health outcomes.
How this service helps you
Where it's safe, we offer a response to violence, abuse, and neglect that considers trauma, integrates different aspects, looks at the whole person, and respects different cultures.
Service contact
Clinical Forensic Medical Practitioner
- Phone: 0422 314 698
If you or someone you know has been through sexual assault recently or in the past, getting professional help is important.
Remember, you're not alone, and we're here to help. We offer:
- immediate and ongoing counselling
- group sessions
- assistance with other services
- information about legal processes, medical care, and forensic examinations for both adults and kids who have experienced sexual assault.
We also provide support for partners or family members who haven't caused harm when it's appropriate.
Call the closest service for help. Our sexual assault services offer counselling and ongoing support for victims and their families and friends. It's free and confidential for everyone, no matter their gender or age.
Sexual assault is a crime where someone misuses power and control using sexual means. The offender is 100% responsible. It's more than just a sexual act; it's an attack on a person's body, senses, and whole self. Counselling can help victims recover as best as possible.
Did you know? About 1 in 3 to 4 girls and 1 in 6 to 7 boys may experience some form of sexual abuse before turning 18.
How this service helps you
We're here to help 24 hours, 7 days if you or someone you know has experienced sexual assault. We assist women, men, and children, as well as family members and friends who haven't caused harm when it's needed.
We can provide:
- help and advice around your choices for medical exams, including scheduling a medical appointment to collect evidence if needed
- ongoing counseling
- assistance and support for going to court
- information about the police, community services, and court procedures, and help if you need to make a statement to the police
- programs to teach the community and group activities, even training other professionals in the area
- help with information on Victim’s Compensation and preparing a Victims Impact Statement if needed.
Service contact
Sexual Assault Clinical Lead
- Phone:0499 611 788
If you need help, go to your local emergency department or police station.
The Violence, Abuse and Neglect (VAN) service helps those affected by violence, abuse, and neglect, following the same service rules everywhere.
People who have faced violence, abuse, or neglect have the right to get quick and ongoing medical and health help, no matter where they live.
The service is for:
- child sexual abuse victims (children and adult survivors)
- adult sexual assault victims
- child abuse and neglect victims
- domestic and family violence victims
- children and young people aged 10 to 17 years who have engaged in harmful sexual behaviour
- children under 10 with problematic or harmful sexual behaviour
- family members and carers of the above including family members and carers of those who may have caused harm.
The VAN service will act quickly and properly, using the best methods to deal with trauma and proven practices to keep people healthy, safe, and well.
The VAN worker will connect people and arrange for the right help and ongoing support, making sure to respect the rights and responsibilities of the person.
Service contacts
| Service | Phone |
|---|---|
| Deniliquin VAN worker | 0436 816 564 |
| Wagga Wagga VAN worker | 0475 962 835 |
Service and key contacts
If you or someone you know is experiencing violence or abuse, contact us for assistance.
| Service | Contact information |
|---|---|
| Counselling Service and Domestic Violence Services | District Counselling Clinical Lead Phone: 0436 686 967 |
| Forensic Medical Services | Clinical Forensic Medical Practitioner Phone: 0422 314 698 |
| Priority Populations Program | Manager Priority Populations Program Phone: 0428 103 094 |
| Sexual Assault Service | Sexual Assault Clinical Lead Phone: 0499 611 788 |
Violence Abuse and Neglect (VAN) | Location: Deniliquin Location: Wagga Wagga |
Manager - Priority Populations Program
- Phone: 0428 103 094
| Service | Phone |
|---|---|
| Accessline | 1800 800 944 |
| 1800 RESPECT | 1800 737 732 |
| Child Protection Helpline | 132 111 |
| Community Care Intake Service | 1800 654 324 |
| Counselling Service | 1800 654 324 |
| Domestic Violence Advocacy Service | 1800 810 784 |
| Domestic Violence Line | 1800 656 463 |
| Indigenous Women’s Legal Line | 1800 639 784 |
| NSW Rape Crisis | 1800 424 017 |
| Women’s Domestic Violence Court Advocacy Service | 1800 938 227 |
| Women’s Legal Resources Centre | 1800 801 501 |
Find a violence, abuse and neglect service
Use our Service Directory to find a health service near you.
Virtual care appointments
Virtual care (telehealth) uses technology to offer patients and consumers a convenient way to connect with health professionals. Virtual care has many benefits for patients, carers and health professionals. Learn more about virtual care.