Travel complaints and enquiries

Learn how we can help if you have a travel, short term accommodation or holiday park complaint or enquiry.

How can we help you today

Choose the matter that you wish to make a complaint or enquiry about.

Holiday parks

Find out how to make a complaint or enquiry about holiday parks (long-term casual occupants).

Short-term rental accommodation

Find out how to make a complaint or enquiry about short term rental accommodation and the code of conduct in NSW.

Airlines

Find out how eligible customers can make an airline complaint. 

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