Customer Service media releases

Read official media releases by agencies within the Department of Customer Service.

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Departmental release
22 July 2024

NSW Fair Trading to visit Nowra and South Coast businesses and consumers

NSW Fair Trading will visit Nowra and the South Coast on 23 and 24 July as part of its Let’s Talk Roadshow, which will give locals a chance to talk to Fair Trading experts on how to better protect their property and consumer rights.

Departmental release
15 July 2024

Cheer on sporting legends with a Matildas or Socceroos commemorative birth certificate

Soccer fans have another reason to cheer on the green and gold with the release of Matildas and Socceroos commemorative birth certificates by the NSW Registry of Births, Deaths, and Marriages.

Departmental release
5 July 2024

Say "I do" at Sydney’s most iconic spots this Valentine’s Day

Up to 65 couples have the chance to tie the knot on the most romantic day of the year with the NSW Registry of Births, Deaths and Marriages (the Registry) hosting weddings at two outstanding locations in the heart of Sydney.

Departmental release
3 July 2024

Real estate agent convicted and fined for $900k trust fraud

NSW Fair Trading has successfully prosecuted a NSW Hunter Valley real estate agent after a thorough investigation was completed. 

Departmental release
28 June 2024

Former real estate agent sentenced to home detention with ankle bracelet for fraud

NSW Fair Trading has successfully prosecuted a former Sydney real estate agent for defrauding hundreds of thousands of dollars from customers over an eight-month period in 2014.

Departmental release
26 June 2024

New regulations to ensure real estate supervisors raise professional standards

The Strata and Property Services Commissioner in NSW Fair Trading has issued updated supervision guidelines for Real Estate and Strata Managing Agents to ensure Licensees in charge of businesses are held responsible for the legal and ethical behaviour of the agency and its staff.

Departmental release
24 June 2024

NSW and Victorian construction regulators unite to build a better industry and meet housing needs

Building Commission NSW (the Commission) has welcomed the Victorian Building Authority (VBA) to Sydney to share nation-leading industry regulation, insights, information, and innovations during a two-day visit.

Departmental release
12 June 2024

Plans for more social housing in Wollongong

The NSW Government is reviewing its social housing portfolio across the Wollongong LGA to look for opportunities that can help address the housing crisis by creating more social housing that better meets the needs of residents and the local community.

Departmental release
11 June 2024

Fire and Rescue NSW engages food delivery industry, warning of e-bike dangers

Fire and Rescue NSW (FRNSW) and SafeWork NSW have successfully engaged the nation’s leading food delivery companies and their top e-bike provider, warning riders about the dangers of Lithium-Ion batteries, following a number of devastating fires.

Departmental release
5 June 2024

Building Commission welcomes a new era in construction site standards

Building Commission NSW is working with Stockland - one of Australia’s largest diversified property groups - on a 12-month trial to install more gender appropriate worksite toilets at three of its Sydney residential projects.

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