Public transport offences

Reasons we may consider leniency

• The Opal reader was not working/the ticket machine was non-operational or faulty.
• This is the first time I have been fined for not having tapped on.
• I am entitled to a travel concession.

Evidence required

This may include, but is not limited to:

• details of your claim, including:
• the time and station you travelled from a
• a demonstrated history of regular fare payments, and a
• complete copy of your Opal activity statement for three months
• a copy of your travel concession card.

Reasons we may not consider leniency

• Safety offences, such as interfering with doors, disembarking moving trains etc.
• I forgot
• I was in a rush
• Alcohol and smoking offences

Further leniency is not applicable if you have previously been given a caution by the issuing authority for this type of offence. 

Reasons we may consider leniency

I have special circumstances which explain my behaviour.

Evidence required

A report from a medical practitioner that supports your claim

Reasons we may not consider leniency

• I was not aware that I was committing an offence.
• This is my first offence.
• I was not actually consuming the alcohol/cigarette.

Reasons we may consider leniency

• I am homeless.
• I have extenuating circumstances which explain my behaviour.

Note : Circumstances will be checked against the information  provided by the reporting officer or something similar.

Evidence required

A report from a medical practitioner that supports your claim.

Reasons we may not consider leniency

 I was not aware that I entered a restricted area

 Reasons we may not consider leniency

Safety offences such as interfering with doors, disembarking moving trains etc