Protect your business
Keep cybercriminals out of your business and protect your customers against identity theft. Discover practical steps, and how to comply with privacy laws and keep your data safe.
Get on the front foot with identity protection
Handling personal information with care is key to prevention. With solid processes and responsible data disposal lined up, you're already stepping up your defence game.
Discover why it’s important to protect personal information and privacy.
Understanding the privacy landscape
The impacts of cybercrime, such as data breaches, can be devastating for a business. Your reputation and your money are on the line.
A good place to start with improving your data protection practices is to know what your responsibilities are under Australian law.
Privacy Act 1988
This is the cornerstone of how businesses should handle personal information. It ensures that businesses respect and protect individual privacy, covering crucial areas like consumer credit reporting, tax file numbers, and medical research data.
Notifiable Data Breaches (NDB) Scheme
This legal requirement means if there's an eligible data breach, your business needs to report it. Your first step is to notify the affected individuals and the Australian Information Commissioner if the breach is likely to cause serious harm.
Australian Privacy Principles (APPs)
These 13 principles set out the standards, rights, and obligations for handling, holding, accessing, and correcting personal information. They cover everything you need to know about privacy compliance.
Follow our privacy check-list
Data breaches and online attacks may be evolving, but so can your business. Start by encouraging all employees and third parties to follow our simple to-do list, boosting your cybersecurity and privacy measures.
Account security
- Create strong passwords.
- Make each account password unique.
- Protect with Multi-Factor Authentication (MFA).
- Remove access for ex-employees promptly.
Use our Password Strength Tester to see how secure your passwords are against attack.
Data care
- Only collect essential data and dispose of data securely.
- Encourage your team to be open about security concerns.
- Train your team on data safety.
- Limit who can view sensitive data.
Our short online learning module for small businesses can help up your skills.
Third parties
- Verify your vendors’ security practices.
- Assess all third-party software security.
- Ensure your contracts cover liability.
Hardware and software security
- Enable automatic updates for security software.
- Ask an expert to review your end-to-end security.
- Choose a security-focused hosting provider.
- Encrypt data, both stored and in transit.
Find out more about protecting your business’s devices.
Plan for incidents
- Have a clear breach response strategy.
- Keep calm and reach out for help when needed.
- Follow your legal reporting responsibilities.
Join our free webinars
Every two weeks, we host a friendly chat for 30 minutes about:
- Reducing cybersecurity risks.
- The significance of protecting personal information.
- Steps to take if a cyber incident occurs.
Contact ID Support NSW
If you believe your personal information has been stolen, used, or accessed without your knowledge or consent, our advisors can simplify the process and guide you through protecting your identity, accounts, and devices.
Once you send us a request, we’ll do our best to reply within one business day.
Call our advisors on 1800 001 040 Monday to Friday between 9am and 5pm (Sydney time).
Interpreter services are available on request.