Property acquisition survey
Your feedback is important and will help us to identify ways to improve the acquisition process in the future.
You will be invited to complete a survey
The Property Acquisition Survey is provided to you at the end of the acquisition process to share your experience.
These insights help us to be responsive to impacted stakeholders’ needs, improve services, and make informed decisions.
How to complete the survey
Your Acquisition Manager, or the Centre for Property Acquisition will send you an email with a link to the survey. Property owners will receive the email within two weeks of contract settlement.
The survey is conducted by a market research company that is independent of the project. Your responses will remain anonymous and confidential.
You can complete the survey online or by phone. It will take you around 10 minutes to complete.
If you are unable to complete the survey by phone or online, please contact your Acquisition Manager to arrange another way for you to complete the survey
What is covered in the survey
We would like to understand your experience of the acquisition process including:
- your overall satisfaction
- your views on communications with the relevant government agencies
- the level of support you received
- any other feedback you think is important.
The feedback we receive is important as we try to continually improve the experience of people impacted by the property acquisition process.