Temporary and emergency housing

How to apply for temporary accommodation

If your home has been affected by disaster, you can access accommodation support by visiting a recovery centre or by calling Service NSW on 13 77 88. Service NSW staff can also help you find other support you may need.

You can also contact Reconstruction NSW by emailing housingtaskforce@reconstruction.nsw.gov.au

Types of accommodation include:

• emergency accommodation and shelter
• longer-term temporary accommodation such as housing pods, mobile motor homes or caravan parks and campgrounds.

If you are homeless or at risk of becoming homeless, please contact Link2Home on 1800 152 152. The telephone service is open 24 hours a day, 7 days a week.

Existing temporary housing for flood-affected areas

There are several types of housing available for residents affected by flooding events in 2022:

• Temporary housing sites in the Northern Rivers have temporary modular homes and caravans located at a single site.
• The At-home caravan program provides caravans to residents with suitable properties in the Northern Rivers and Central West.
• Pods on private property are available for residents in the Central West.

Emergency accommodationremains available for flood-affected people in immediate need.

Find more information on temporary housing in:

• Northern Rivers
• Central West.

At-home caravan program

At-home caravans are available to certain residents in the Northern Rivers and the Central West who are unable to live in their homes due to flood damage.

How does the program work?

Caravans can be placed on:

• a resident’s private property
• a rental property with permission from the landlord
• someone else’s private property (family or friends) with their permission.

The caravans are provided at no cost under a hire agreement. Properties are assessed to make sure they can safely accommodate a caravan. You'll still need to pay your regular bills like water, electricity and sewage.

How to apply

When you apply, you will need to supply:

• proof of ownership of the property where the caravan will be placed, or permission from the owner of the property
• photos to show where the caravan will be placed and the access route.

Find out how to apply for a caravan in the:

• Central West.