Buying and selling vehicles

Advice and information from NSW Fair Trading about your consumer rights when buying, selling and maintaining or repairing a vehicle in NSW.

Official information from NSW Fair Trading.

Hand shake as new car keys handed over
NSW Fair Trading is moving to nsw.gov.au

Can't find what you're looking for? During the change, you may find the information you're looking for on the NSW Fair Trading website. 

Legislation and regulation

The content on this page is based on the Motor Dealers and Repairers Act 2013 and The Australian Consumer Law.

Buying a vehicle

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Family looking at a car and speaking to a car salesman

Buying a new vehicle

Things to consider and checks to complete before you buy a new vehicle.

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A young woman in the drivers seat of a blue car holding car keys

Buying a used vehicle

There's a lot to consider when buying a used car. Learn what to do before you drive away.

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Rows of new cars parked in a car yard

Where to buy a vehicle

There are many places you can buy a vehicle in NSW. Each have their advantages and disadvantages.

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Man looking under the bonnet of a car inspecting the engine

Vehicle inspections

Information to help you know what you're looking for when looking to buy a vehicle.

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Finance and contracts

Buying a new or used vehicle can be a big financial commitment. Find out about the different types of loans and financing options available to you. 

When things go wrong

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A woman in a suit holding a piece of paper using a pen to show the man where to read

Warranty and repair disputes

NSW Fair Trading can help you if you have a dispute for a motor vehicle related issue.

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Couple speaking to a car repairer in a workshop

Motor dealers and repairers compensation fund

This compensation fund protects you if you buy or sell a vehicle through a motor dealership or have repair work done by a licensed repairer. 

Repairs and maintenance

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Mechanic with clipboard

Repairing and maintaining your vehicle

It's important to keep your car or vehicle maintained so it's roadworthy and safe to drive.

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Couple at a desk handing signed paperwork to woman on other side of desk

Warranties and guarantees

Did you know your car may be covered under dealer warranty or guarantee when bought from a dealership?

Selling a vehicle

Selling a used car

Do you know what you have to do when selling your motor vehicle? Learn about the different ways you can sell, where to sell, and all the steps you need to take before and after the sale.

 

A car key is being given to someone

Government services to assist consumers

State Insurance Regulatory Authority (SIRA)

1300 656 919
Motor Accidents and Greenslip helpline
9.30am to 5.00pm Mon-Fri

sira.nsw.gov.au

Personal Property Securities Register (PPSR)

1300 007 777
8.30am to 8.00pm Mon-Fri

ppsr.gov.au

Contact NSW Fair Trading

Online: Complaints and enquiries

Phone: 13 32 20 (Monday to Friday, 8:30am-5pm)

In-person: find a service centre


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