Patients, carers and visitors

Patients and visitors information guide

This guide will help you and your visitors understand the services we offer and what you might experience while you're a patient in a Western NSW LHD hospital.

Support for carers

We value and acknowledge carers as partners in healthcare. Being a carer can be challenging and isolating. Find resources to support you on your carer journey and get tips to take care of yourself.

We want to help you and your family stay healthy and out of hospital. We offer tools and resources to improve your health, including quitting smoking and preventing chronic conditions such as diabetes.

Improving Aboriginal health

We're committed to improving Aboriginal health and making all our services accessible, respectful and culturally safe places for Aboriginal and Torres Strait Islander peoples.

Our focus is to engage with local Aboriginal communities and create greater opportunities for consultation, feedback and collaboration. Learn about our strategies and initiatives.

Learn about how we're improving Aboriginal health

Virtual care

Many of our health services may be delivered as virtual care services, with the use video or phone technology to offer patients and consumers a convenient way to connect with health professionals, without leaving home.

Find out about our virtual care (telehealth) service

Protecting and using your health information

We take the protection of health privacy and personal information seriously. We're bound by a privacy framework that ensures your information is secure.

Learn how we use and protect the personal information you provide to us and find out how you can access your medical records.

Learn about privacy and accessing your information