NSW Department of Planning, Housing and Infrastructure
NSW Fair Trading Commissioner and Deputy Secretary, Fair Trading and Regulatory Services, Natasha Mann
Natasha was appointed as the NSW Fair Trading Commissioner and Deputy Secretary in November 2021.
As NSW Fair Trading Commissioner, she is responsible for regulating significant industries including real estate, strata, the motor industry and general consumer transactions. As Deputy Secretary, she leads an extensive portfolio of regulators and schemes, including NSW Fair Trading, Office of the Registrar General, Professional Standards Authority and Subsidence Advisory NSW.
Natasha is an experienced organisational leader with over 20 years’ regulatory and public policy experience at executive and board level. She has held various senior leadership roles across the government sector. Natasha holds a Bachelor of Arts (Hons) and Bachelor of Laws from the University of Sydney.
Engaging with community, industry and other stakeholders is an integral part of our role – and placing people at the centre of our work is an important part of how we tackle regulatory challenges.
Natasha Mann, NSW Fair Trading Commissioner and Deputy Secretary, Fair Trading and Regulatory Services
Our leadership team
NSW Fair Trading is led by our Commissioner and a team of experts, who are all dedicated to fostering fair and safe marketplace:
- Trina Jones, NSW Rental Commissioner
- Angus Abadee, NSW Strata and Property Services Commissioner
- Andrew Floro, A/Executive Director, Consumer Affairs
- Natasha Luschwitz, Executive Director, Strategy, Policy & Delivery
- Katrina Morgan, A/Director, Governance, Assurance and Performance
Our focus
Our strategy
The NSW Fair Trading Strategy 2024-2027 captures where we are focusing our efforts, and what approach we will take to deliver activities that achieve our vision and purpose.
Our compliance and enforcement priorities
Learn about our key areas of focus for FY2025-26.
Our organisational structure
Natasha Mann
NSW Fair Trading Commissioner and Deputy Secretary, Fair Trading and Regulatory Services
Trina Jones – NSW Rental Commissioner
- Josh Greenwood – A/Director Rental & Financial Services
- Ruby Steele – Director Compliance & Resolution
Angus Abadee – Strata and Property Services Commissioner
- Atish Bucktowonsing –Director Regulatory Operations and Delivery
- Sean Goodchild – Director Compliance and Resolution
Andrew Floro – Executive Director, Consumer Affairs
- Louise Ritchard – Director Regulatory Operations & Delivery
- Karen Ford – A/Director Compliance & Enforcement
Natasha Luschwitz – Executive Director, Strategy, Policy & Delivery
- Honyea Park – Director Digital
- Benjamin Moody – Director Regulatory Intelligence, Data
- Melody King – Director Regulatory Education and Strategic Priorities
- Maggie Phang – Director Policy (Consumer)
- Katerina Pavlidis/Diana Holy – Director Policy (Rental & Property)