What the Valuer General does

The Valuer General oversees land valuations in NSW. Learn about how we work, our values, and how we serve the communities of NSW.

""
On this page

About the Valuer General

The Valuer General is an independent statutory officer appointed by the Governor of NSW to oversee the valuation system. The responsibilities of the Valuer General include: 

  • Providing fair and consistent land values in NSW for rating and taxing, in line with the Valuation of Land Act 1916. 

  • Ensuring landowners are compensated when their land is compulsorily acquired, in line with the Land Acquisition (Just Terms Compensation) Act 1991.  

Independent and impartial

The independence of the Valuer General provides integrity in the valuation system. 

In NSW, the determination of land values are impartial and separate from their use by state and local governments, enabling a focus on quality, transparency and procedural fairness. 

The Joint Standing Committee on the Office of the Valuer General reviews and monitors the Valuer General’s functions. 

1:04

What is the Valuer General?

Read transcript
Video transcript

What is the Valuer General?

In NSW, it is the Valuer General who is responsible for providing fair and consistent land values.
These land values are used by your council and the state government to assist with determining your land rates and taxes.
The Valuer General also plays a role in making sure landowners get fair compensation when their land is compulsorily acquired, for example, for new housing or infrastructure purposes.
The Valuer General is appointed by the Governor of NSW and supported by an agency known as Valuation NSW.
Valuation NSW manages the valuation system, develops public information, and determines compensation for land acquisitions.
It also responds to enquiries from the public and investigates complaints.
For more information, visit valuergeneral.nsw.gov.au

Valuation NSW

Valuation NSW is the government agency established to support the Valuer General. Valuation NSW sits within the Department of Planning, Housing and Infrastructure (DPHI).

Valuation NSW staff support the Valuer General through:

  • the operation of the valuation system
  • monitoring performance of the system
  • providing support for the Valuer General in addressing ministerial and parliamentary enquiries
  • developing public information
  • responding to public enquiries and investigating complaints

Learn more about Valuation NSW

Our shared mission

The shared mission of the Valuer General and Valuation NSW is to provide a world class valuation system that inspires public confidence and trust. 

Our shared pillars

We base our approach to delivering the NSW valuation system on three key pillars:

1

Valuation

Providing well-designed policies and comprehensive valuation systems that deliver consistent and transparent services, with a commitment to continuous improvement.

2

Innovation

Leading with robust, secure, and transparent technologies and systems that evolve to meet the changing needs of our customers.

3

Customers

Placing the customer at the core of our operations, our people are recognised and respected for their expertise as specialists in valuation, data management and customer service.

Governance and accountability 

Joint Standing Committee on the Office of the Valuer General 

The Committee monitors, reviews and reports on how the Valuer General carries out its land valuation functions. The Committee can look at:

  • methods used to conduct valuations
  • how valuation service contracts are negotiated and entered into
  • the standard of valuation services provided under the contracts.

Contact the Valuation NSW team

You can reach out to our team on our contact page.

Download as PDF Print this page
Top of page