About the Valuer General
The Valuer General is an independent statutory officer appointed by the Governor of NSW to oversee the valuation system. The responsibilities of the Valuer General include:
Providing fair and consistent land values in NSW for rating and taxing, in line with the Valuation of Land Act 1916.
Ensuring landowners are compensated when their land is compulsorily acquired, in line with the Land Acquisition (Just Terms Compensation) Act 1991.
Independent and impartial
The independence of the Valuer General provides integrity in the valuation system.
In NSW, the determination of land values are impartial and separate from their use by state and local governments, enabling a focus on quality, transparency and procedural fairness.
The Joint Standing Committee on the Office of the Valuer General reviews and monitors the Valuer General’s functions.
What is the Valuer General?
Read transcriptValue NSW
Value NSW is the government agency established to support the Valuer General. Value NSW sits within the Department of Planning, Housing and Infrastructure (DPHI).
Value NSW staff support the Valuer General through:
- the operation of the valuation system
- monitoring performance of the system
- providing support for the Valuer General in addressing ministerial and parliamentary enquiries
- developing public information
- responding to public enquiries and investigating complaints.
Our shared mission
The shared mission of the Valuer General and Value NSW is to provide a world class valuation system that inspires public confidence and trust.
Our shared pillars
We base our approach to delivering the NSW valuation system on three key pillars:
Valuation
Providing well-designed policies and comprehensive valuation systems that deliver consistent and transparent services, with a commitment to continuous improvement.
Innovation
Leading with robust, secure, and transparent technologies and systems that evolve to meet the changing needs of our customers.
People
Placing people at the core of our operations. Our people are also recognised and respected for their expertise as specialists in valuation, data management and customer service.
Valuer General's Education Roadmap
The Valuer General’s Education Roadmap 2024-27 aims to better inform the people of New South Wales about the valuation system through customer-focused activities. It outlines the key actions Value NSW will take over the next four years to become a trusted, world-leading provider of valuation services.
A key focus is continuous improvement, with activities for 2025-2027 evolving based on data insights, customer feedback and changing needs. This approach ensures our services are always refined to meet customer expectations and deliver real benefits to the public.
Governance and accountability
Joint Standing Committee on the Office of the Valuer General
The Committee monitors, reviews and reports on how the Valuer General carries out its land valuation functions. The Committee can look at:
- methods used to conduct valuations
- how valuation service contracts are negotiated and entered into
- the standard of valuation services provided under the contracts.
Contact the Value NSW team
You can reach out to our team on our contact page.