Care and belonging strategy

Our DCS care and belonging strategy 2022-2025 shares our commitment to inclusion, respect, care and belonging for our 12,000+ people and 8 million+ customers. The strategy celebrates our ongoing and strong commitment to inclusion and diversity and outlines the ways in which we will continue to deliberately foster a culture of care and belonging.

At DCS, we have 8 million+ reasons to care. Our care and belonging strategy ensures DCS delivers a world-class public service by keeping our 8 million+ customers at the heart of all we do, in turn creating a world-class culture within which our 12,000+ people can deliver their best work.

The strategy commits to six focus areas:

1. Attract, develop and retain great people 
2. Improve the wellbeing of our people
3. Support our people to be their best for our 8million+ customers 
4. Grow inclusive leadership
5. Engage, listen and codesign with our people and customers 
6. Grow and maintain strategic partnerships.  

The care and belonging strategy creates DCS’s culture of belonging. The DCS multicultural plan supports this by focusing on CALD communities.