Current and future homeowners

Get information to help you build or renovate your home, get owner-builder permits, or resolve any building disputes you have.

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Building Commission NSW regulates the building and construction sector in NSW

Building Commission NSW regulates the building and construction sector in NSW

From 1 December 2023, Building Commission NSW took on the job of overseeing the building and construction industry in NSW. 

Home construction and strata guidelines

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Building or renovating a home

Get information to help you build or renovate your home, get owner-builder permits, or resolving any building disputes you have. 

Building a new home

Renovating property in NSW

Selecting a tradesperson or builder

Resolving building disputes
 

Learn more about building and renovation

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Buying into or renovating in strata

Explore resources on buying off-the-plan, getting owner-builder permits, renovating, checking strata by-laws, and understanding local zoning rules.

Buying off the plan

Renovating in strata 

Strata repairs and maintenance

Strata levies, finances and insurance
 

Learn more about living in strata


More information

Understand strata renovation rules

Learn what changes need approval, otherwise you might be forced to change it back.

Register of building work orders

Find a list of active prohibition, building rectification, and stop work orders for residential apartment buildings.

Find an iCIRT rated builder

iCIRT is an independent construction industry tool to check if a builder is iCIRT rated. 

Check a builder or tradesperson licence

Before hiring for building, wiring, plumbing, or HVAC work, make sure your contractor has a valid licence. Check online.

Handling strata disputes and complaints

Learn how to handle disputes between strata owners, residents, and the owners corporation.

Download our free home building contracts

Use our plain English home building contracts which covers all types of residential building work. 


Get in touch

At Building Commission NSW, we offer a range of services to assist home and business owners, builders, traders, and others in resolving disputes.

We can help with complaints regarding:

  • building, renovation, or trade work performed on residential buildings
  • specialist trade work performed on residential and non-residential buildings.

Home building complaints and enquiries

Home building:Complaints form
Design and Building Practitioners:Enquiries and complaints form
Certifier complaint form:Complaint form
Make an enquiry:Enquiry forms

Contact Building Commission NSW

Call:13 27 00Monday to Friday, 8:30am to 5pm (excluding public holidays)
From overseas, call: +612 3814 0545
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