Customer Service media releases

Read official media releases by agencies within the Department of Customer Service.

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Departmental release
13 December 2024

SafeWork NSW urges hospitality venues to protect workers from sexual harassment

SafeWork NSW is putting bars, pubs and clubs on notice with increased inspections now underway across the state ahead of the festive season, led by - the NSW Respect at Work Taskforce which focuses on addressing gender-based harmful workplace behaviours.

Departmental release
26 November 2024

NSW to withdraw remaining Covid-19 fines

The NSW Commissioner of Fines Administration in consultation with the NSW Police Commissioner will withdraw all remaining 23,539 Covid-19 penalty notices.

Departmental release
1 November 2024

The five year plan to secure safe and healthy workplaces in NSW

As the way we work continues to evolve, so must the ways in which we keep people safe. This is why SafeWork NSW is launching a 5 year strategic plan to ensure we keep workers both physically and mentally safe, making sure everyone can go home safely to their families at the end of every workday.

Departmental release
24 October 2024

‘Work shouldn’t hurt’ - prevent Musculoskeletal Disorders this Safe Work Month

October is National Safe Work Month, a time to commit to building a safe and healthy workplace. 

Departmental release
14 October 2024

New laws commence to address issues facing land lease communities

NSW residents living in land lease communities are now better off under changes to how these communities are regulated.

Departmental release
30 August 2024

Trailer company prosecuted for failing to provide goods

A Kempsey-based custom trailer business and its manager have been prosecuted, convicted and fined in the Kempsey Local Court after ripping off consumers.

Departmental release
28 August 2024

Bigger and better Marrickville Service NSW Centre opening soon

People living and working in Sydney’s inner west will soon be able to enjoy completing NSW Government transactions in a larger, modern space with the opening of the new Marrickville Service NSW Centre on Friday 6 September.

Departmental release
28 August 2024

Strata management company and owners corporation convicted over fatality

For the first time, a strata management company and an owners' corporation have been prosecuted together by SafeWork NSW over a fatality involving an industrial gate. The worker’s employer was also prosecuted. The three fines issued by the court total $750,000, plus costs.

Departmental release
23 August 2024

More than 11,000 potentially deadly mini jelly cups destroyed in NSW Fair Trading sting

More than 11,000 potentially deadly mini jelly cups have been destroyed, after a NSW Fair Trading investigation uncovered the banned products at three Western Sydney-based businesses.

Departmental release
8 August 2024

Marriages set to last forever when couples marry on lucky day

Today is considered one of the luckiest days of the year in the Chinese community, with many couples across the State making the eighth day of the eighth month their wedding day, including 23 tying the knot at the NSW Registry of Births, Deaths and Marriages (the Registry).

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