Contact us

It’s OK to ask! Whether you’re worried about your personal information or want to know how to keep your identity safe, you can talk to one of our trusted advisors.

Are you at risk?

Common reasons people contact us

  • Their personal information was involved in a data breach
  • They know or think they’ve been the victim of a scam or identity theft
  • They’ve been tricked into giving away personal information
  • Their device has been hacked or taken over by someone else
  • They’ve noticed suspicious activity in one or more of their online accounts
  • They’re confused or want to know more about protecting their identity

Contact ID Support NSW

If you believe your personal information has been stolen, used, or accessed without your knowledge or consent, our advisors can simplify the process and guide you through protecting your identity, accounts, and devices.

Contact form

Once you send us a request, we’ll do our best to reply within one business day.

Call ID Support

Call our advisors on 1800 001 040 Monday to Friday between 9am and 5pm (Sydney time).

Interpreter services are available on request.

Report an incident

Find out where to officially report stolen identities, cybercrimes, security breaches or abuse.

Report an incident

 

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