Latest blog updates
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The NSW Digital Channels Quality Assurance team is leveraging AI (artificial intelligence) technology to reduce…
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In this guest post, Marie Ashworth (Program Officer, Engagement) talks to us about her recent experience within…
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There has never been a more important time for government to present data openly and clearly to inform and…
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Have Your Say (or HYS) is a centralised hub on nsw.gov.au. HYS allows the public to provide feedback on current…
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The NSW Government social team uses good content to tackle complacency towards COVID Safe behaviours.
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Cross-agency cooperation and effective communication were key to the NSW Government’s COVID-19 response.
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For the last year our training approach has been based solely in a remote learning environment. The focus has…
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A connected, customer-centric and innovative communications strategy helped businesses comply with COVID Safe…
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Maria Leonardis is the DCS Digital Channel’s team Content Manager. Here, she…
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A customer-centric government is one that recognises its citizens as customers, puts them at the centre of…