Minister for Finance Courtney Houssos first raised concerns with councils about the Print & Post system in March 2024 saying it failed to meet community expectations.
Under the ticketless parking fine system, introduced by the previous Liberal-National Government, councils can issue fines without first giving drivers an immediate notification at the time the parking infringement is identified.
This makes gathering evidence difficult, reduces the impact of a fine to act as a deterrent, and means a driver could receive multiple infringements for parking in the same spot before receiving a notification.
Despite that, councils have doubled down on their use of the system, issuing 822,310 ticketless parking fines in the 2023/24 financial year, compared to 551,441 in 2022/23.
Overall, all council-issued parking fines in NSW (both ticketless fines and paper fines), increased by more than 110,000 – around 9% – between 2022/23 and 2023/24.
Since March 2024, Minister Houssos and Revenue NSW have been engaging with councils to understand how they use the ticketless parking fine system and share her concerns about its shortcomings.
Thirty councils across NSW have indicated to Revenue NSW or stated publicly they have already, or plan to, change adjust their operations to leave an instant, on-the-spot notification to drivers.
Some councils have stated they are unwilling to make changes unless compelled through legislative change.
With consultation on the issue drawing to a close, the NSW Government will explore next steps to ensure a consistent, fair and transparent approach for drivers.
Quotes attributable to Minister for Finance Courtney Houssos:
“I’m grateful to the councils that have recognised the significant issues with the ticketless parking system introduced by the previous Liberal-National Government.
“I have spoken to mayors and councils from across the state and many agree there is a fundamental issue with a failure to notify drivers at the time of the fine.
“The community feedback has been overwhelming in favour of councils providing drivers with on-the-spot notifications of parking fines.
“Councils should come to the table and deliver a solution which embraces transparency and fairness.
“If councils aren’t willing to provide a common-sense fix, the NSW Government will step in and use our policy levers to ensure the ticketless parking fine system meets community expectations.”
Data table:
| Type of council-issued parking fine | 2022/23 tickets | 2023/24 tickets | % change | # change |
|---|
| Ticketless parking fines | 551,441 | 822,310 | +49% | +270,869 |
| Non-ticketless (ie traditional) parking fines | 716,148 | 558,634 | -22% | -157,514 |
| Total | 1,267,589 | 1,380,944 | +9% | +113,355 |
| Type of council-issued parking fine | 2022/23 $ value | 2023/24 $ value | % change | $ change |
|---|
| Ticketless parking fines | $102,874,208 | $158,015,513 | +54% | +$55,141,305 |
| Non-ticketless (ie traditional) parking fines | $119,242,411 | $95,590,868 | -20% | -$23,651,543 |
| Total | $222,116,619 | $253,606,381 | +14% | +$31,489,762 |
