Legal and justice information
Consumer rights and protection
Learn about your rights when buying a product or service, including repairs, replacements and refunds, product safety, warranties and guarantees.
Going to court
Find out what to expect if you need to go to court in NSW to resolve a civil or criminal matter, or appear on a jury.
Have your say on current policies and projects
Recent legal and justice publications
Notice
NSW Department of Customer Service | 14 April 2025
Read about how your data is used in our privacy collection notice.
Fact sheet
Homes NSW | 13 March 2025
Set to Go provides pre-booked accommodation to eligible Corrective Services NSW clients who will soon be exiting from prison.
Fact sheet
NSW Fair Trading | 5 March 2025
This fact sheet translated into Traditional Chinese has information on the new standards for lithium-ion e-micromobility devices to help sellers comply.
Policy
Homes NSW | 1 February 2025
This policy details responsibilities and guidelines for fence construction and maintenance between housing properties.
Guide
State Records NSW | 16 January 2025
This page provides a checklist for evaluating and inspecting records storage facilities to ensure compliance with safety, security, and operational standards. It includes criteria on facility conditions, fire safety, environmental controls, and security measures.