How to apply for a NSW Photo Card

An Easy Read guide about what you need to prepare to get a NSW Photo Card. 

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About Easy Read

This information is easy to read. Pictures are used to explain some ideas.

Read the full information:

Download How to apply for a NSW Photo Card (PDF 1.58MB)

Photo I D card

In this guide, we explain how to apply for a Photo Card for New South Wales (NSW).

You can use a Photo Card to prove who you are.

About the Photo Card

Women holding hand up with proof of I D card

You can use a Photo Card to prove who you are when you don’t have a driver licence.

Man holding hand up and hand pointing to self with photo card

Most places will let you use a Photo Card to prove who you are.

Website on monitor and app on phone with cross

But you might not be able to use it for some:

  • websites
  • apps.

Photo Cards can last for:

Under 21-year-old person with 5 years pointing to himself and hold hand up
  • 5 years in you're under 21 years old
Elderly women over 21 years old holding hand up with 10 years sign
  • 10 years if you're over 21 years old.
Map of NSW in Australia age sixteen sign and arrow indicating over

You can apply for a Photo Card in NSW if you: 

  • live in NSW
  • are over 16 years old.

 

How to apply

Blue folder of documents

You need to have the right identity documents when you apply. 

Identity documents in blue file information sign and person

Identity documents: 

  • show who you are 
  • have your personal information on them.

For example, your birth certificate. 

We also call them your ‘ID’. 

Woman applying for a USI number online

You can find out more on the Proving your identity page on our website.

Website monitor showing website and photo card form application

You can apply for a Photo Card by filling out a form.

You can download the form from our website.

Person at service centre getting some customer service to create their photo card

You can take your form to a service centre.

They will help you apply for a Photo Card.

You can find a centre near you in the Find a service centre page on our website.

Employee from service NSW taking photograph for I D

They will also take your photo to put on the card.

You can find out more on the Getting your photo taken at a service centre page on our website. 

Hand with money paying for photo card dollar sign

You might also need to pay for your Photo Card. 

Who can apply for free

You can apply for a Photo Card for free if you: 

Elderly women for saving money with senior card smiling
  • have a Seniors Card
An elderly man with pensioner concession card
  • have a Pensioner Concession Card.
Government building and concession card and dollar sign

A concession card is a card from the government that gives certain people a discount on some services. 

Centrelink free carers allowance card

You can apply for a Photo Card for free if you get the Centrelink Carers Allowance.

The Centrelink Carers Allowance is money from the government for carers when they look after a person full time. 

Veteran or wife or husband of veteran that died

You can also apply for free if you are:

  • a veteran – someone who worked in the defence forces, like the army
  • the wife or husband of a veteran who has passed away. 
Veteran gold card with red flower

You will need to have a Veteran Gold Card that says either:

  • TPI
  • EDA
  • War Widow or War Widower. 
 Letter from department of veterans' affairs for support for disability

Or you will need a letter from the Department of Veterans’ Affairs to say you need support for a disability.

After you apply

Ready in ten working days photo card

You should get your Photo Card in 10 working days. 

A person talking on the phone.

If you don’t get your card in this time, you can call us.

13 77 88

Women calling for replacement card

You can also ask to get a new Photo Card if you:

  • lose it
  • change your details.
A man sitting at a desk using a laptop

You can find out more in the Replace a NSW Photo Card page on our website.

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