Premier's Department social media community guidelines
Our goal is to maintain a respectful and engaging space for everyone to stay informed about government news, services, and opportunities.
Social media community guidelines
Members expect a place that is respectful, reliable, relevant and safe. We may hide or delete posts that moderators consider to be:
- Abusive, offensive or unlawful: Harassment, bullying or provoking other community members, swearing, derogatory language and expression of views that are racist, sexist, homophobic, predatory or sexually explicit are not acceptable.
- Posts we deem to be potentially defamatory or that violate privacy laws will be removed.
- Political in nature: While we welcome the discussion of policies and initiatives, it is not the place to discuss political parties and personalities. As a public service agency, we're apolitical and unable to respond to political commentary.
- Misleading information or misinformation: Information that is false, unfounded or misleading, whether intentional or not, will be removed.
- An infringement of intellectual property rights: Respect and acknowledge original creators when sharing content.
- Promotional: We do not accept advertisements, requests to endorse commercial products or services or soliciting donations.
- Spam or harmful: Copied and pasted, duplicated or off-topic posts will be removed. We do not tolerate posts containing links to harmful or suspicious websites or applications.
- Personal details: As these are public pages, we will remove any posts that contain private information or personal details, such as email addresses or phone numbers.
- A violation of the platform’s terms and conditions.
If you breach these guidelines, we may block your account. To create meaningful and valuable discussion, please stay on topic when commenting on posts to the page. If you would like to contact the Premier’s Department, please visit the Premier’s Department's contact page.
Our pages are managed by the NSW Premier’s Department. We’ll do our best to respond to you within 3 business days; however, we may take longer during busy periods. We appreciate your patience.
Questions relating to a specific activity within the NSW Government may be referred to the relevant Department or Minister’s Office for a response. As a public service agency, we’re unable to respond to political commentary. While we’re here to help you find the information you need, we’re unable to provide information or advice tailored to your situation.
Agreeing to the guidelines
You must agree to the guidelines before participating.
If you do not accept these guidelines, you must refrain from using or engaging with the NSW Premier’s Department social media channels.
These guidelines may be modified at any time. It is your responsibility to keep up to date with the modifications to the guidelines. If you participate in the NSW Premier’s Department social media channels following any modification, you will be considered to have accepted the modified guidelines.