Together, Estelle and Doris offer comfort by keeping the toy room stocked and ready, ensuring young patients have a playful and welcoming space to enjoy.
Beyond this, Doris and Estelle guide patients and families through the hospital, offering kindness and direction when it's needed most.
“I have a strong background in volunteering; both my parents were volunteers, so it felt like a natural choice for me. Just knowing that I can make a difference, even in a small way, makes me feel good,” says Estelle.
“Meeting new people and making a difference in their lives is what I love most. I knew that once I retired, I needed to stay active and help others,” says Doris.
Together, Estelle and Doris bring warmth and light to the hospital. Their compassionate approach has made them invaluable support to patients, parents, siblings and staff.
Child Life Therapist, Tanya Walker says Estelle and Doris are valued members of the paediatric team.
“They both have a lovely, caring presence whenever they are here interacting with patients and families,” says Tanya.
“The ladies create art and craft packs for our inpatients and sit with our babies, toddlers, and preschool aged children either when a parent or carer is unable to be present. Over the last twelve months the ladies have become much loved members of our paediatric family.”
As honorary ward grannies, Estelle and Doris know the value of a simple act of kindness.
“I find joy in knowing that I can help others, even in small ways. The camaraderie among volunteers has been a wonderful surprise, and it feels natural for me to give back to a community that has given me so much,” says Estelle.
“Every day brings new challenges and joys. Being able to help is what makes it all worthwhile,” says Doris.
Thank you to our hardworking volunteers, Estelle and Doris and to all volunteers across NBMLHD who show kindness to patients in our communities.