Managing your information – Automatic Mutual Recognition
Find out how we manage information about people who have notified to work under Automatic Mutual Recognition (AMR).
Information sharing by regulators
Regulators in NSW will share information with other regulators when:
- requested by an interstate regulator, information on a licensee’s registration or licence, the activities they are authorised to carry out and any civil, criminal, or disciplinary action taken against them
- receiving a notification in NSW, regulators may check the information provided by a licensee with each jurisdiction participating in AMR
- notifying all state and territory regulators of disciplinary action being taken against a licensee operating under AMR, where the licensee has been notified or is otherwise aware of the action being taken
- recording and publishing (if required by state or territory laws) civil, criminal, or disciplinary action taken against a person.
Privacy and information management
The NSW Department of Customer Service (Department) is committed to the fair and responsible handling of personal information in accordance with the Privacy and Personal Information Protection Act 1998 (NSW) (PPIP Act).
The Department hosts a platform to receive notifications from interstate licensees entering NSW to undertake activities carried out by an occupation in reliance on the Automatic Mutual Recognition (AMR) scheme under the Mutual Recognition Act 1992 (Cth) (MR Act) on behalf of the relevant Local Registration Authority (LRA) for an occupation.
Service NSW acts as a shopfront for us and your MyServiceNSW Account is used to initiate this application and verify your identity. For more information about how Service NSW handles your personal information, please visit the Service NSW privacy statement.
As part of completing a notification under the MR Act, you are required to provide your personal information to the relevant LRA for your occupation, which may be either part of the Department or another NSW Government agency. In NSW, the Department will collect your notification and distribute it to your LRA, as well as the relevant LRA in other jurisdictions.
If you carry on an occupational activity in NSW in reliance on AMR, the Department and your LRA will collect your personal information as part of its regulation of the relevant occupation.
The Department, and your LRA will collect and hold your personal information for the purposes of:
- processing this notification by your LRA
- internal administrative purposes, including liaising with you in relation to your application
- sending you information that we consider to be important, such as reminders to update information
- publishing your personal information on a public register
- administering the MR Act and legislation regulating the conduct of the relevant occupation in NSW, and
- for directly related purposes.
The consequences of not providing your personal information is that your notification may not be received by the Department or your LRA, and you may not be entitled to carry out your occupational activity in NSW.
The Department and your LRA may, in administering the MR Act and the legislation regulating the conduct of the relevant occupation in NSW, need to disclose your personal information, and information pertaining to your notification, registration, and conduct, to other NSW Government agencies and interstate jurisdictions participating in the AMR scheme. In NSW these agencies include, but are not limited to: the Board of Surveying and Spatial Information of NSW, Building Commission NSW, Department of Enterprise, Investment and Trade, Department of Planning and Environment, NSW Architects Registration Board, NSW Environment Protection Authority, NSW Fair Trading, SafeWork NSW, Transport for NSW, and WaterNSW.
The Department and your LRA will store and manage your personal information in accordance with the requirements of the PPIP Act. You may apply to the Department or your LRA to access your personal information held by the Department or your LRA or to amend any of your personal information held by the Department or your LRA that you believe is inaccurate, incomplete, not relevant or out of date.
For more information contact Service NSW on 13 77 88 or visit the Department’s Privacy Management Plan or Fair Trading Privacy Code of Practice.
Further information regarding the management of personal information by a relevant LRA can be found at: