Apply for social housing

Help applying for social housing and choosing where you want to live.

If you need emergency accommodation

If you are homeless or at risk of becoming homeless, or need temporary crisis accommodation in an emergency, there is help available.

Emergency accommodation and housing

If you have already found a property to rent and want to apply for a Rentstart Bond Loan only, complete the Rentstart Bond Loan online application.

Resources to help you apply

Apply online for social housing

Ready to apply? Use this online form to start your application.

How to apply

A step-by-step guide to help you apply online.

Expected waiting times

Use this interactive tool to get an idea of how long you may need to wait for social housing in a certain area of NSW.

Choosing where you want to live

How to choose the area of NSW you'd like to live in when you apply for social housing.

The NSW Housing register

Get more information on how someone is chosen from the list when a place in social housing becomes available.

Eligibility

You must be aged 18 or over to apply for social housing and meet the eligibility criteria, including:

  • be resident in NSW or have an established need to live in NSW
  • be a citizen or permanent resident of Australia
  • have a household income within the income eligibility limits
  • not own any assets or property which could reasonably be expected to resolve their housing need
  • be able to sustain a successful tenancy.

In some circumstances, you can apply if aged 16 or over.

For more information, see the Eligibility for Social Housing Policy.

What you will need

You must provide evidence for yourself and each person on your application aged over 18. If you and or your partner are aged 16 or over, you must also provide this evidence.

You must provide evidence of:

  • your identity
  • your NSW residency or an established need to live in NSW
  • citizenship or permanent residency of Australia
  • income and assets that show your household is within the income eligibility limits
  • any land or property you or anyone on your application own, or part own
  • any debts to a social housing provider
  • your ability to sustain a successful tenancy, without support or with appropriate support in place
  • the type of housing you or a member of your household needs to support an ongoing medical condition or disability.

For the types of evidence you can submit, see the Evidence Requirements Information Sheet.

How to apply

You can apply for housing assistance in NSW by:

Applying online

Applying online is the quickest and simplest way to apply.

Apply for housing assistance
Continue your saved form

Calling us

Call the Housing Response Centre on 1800 422 322, Monday to Friday between 9am and 5pm.

 

Already applied?

If you have already applied for housing assistance, you can access your information through MyHousing Online Services. Or you can download the MyHousing mobile app.

If you are approved for social housing and are listed on the NSW Housing Register and your circumstances change, you can complete the  change of circumstances online form.

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