How virtual care is making a difference

Insights and experiences from patients, carers and clinicians who have used virtual care.

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Virtual care

Aunty Gail is an Aboriginal woman from the Kamilaroi Nation and Aunty Robyn is a Dharug woman who was born on Gadigal Land.  In this short video, Aunty Gail and Aunty Robyn explain their experiences of receiving care virtually, and some of the benefits virtual care offers Aboriginal people. 

Virtual care

A typical day in Northern New South Wales took a sharp turn for Joy as she experienced sudden disorientation, paralysis, and slurred speech. Delve into the swift response and crucial intervention that defined Joy's recent stroke encounter.

Virtual care

Prof. Ken Butcher, Medical Director of NSW Telestroke Service, highlights its role in bridging stroke care gaps. Mary, a regional NSW resident, received remote treatment, aiding her recovery. Applauded by Stroke Foundation Chief Executive Sharon McGowan, the service proves its significance in stroke care.

Virtual care

​Congratulations to the NSW Telestroke Service, which is a finalist for the 2021 Premier's Awards in the category ‘Excellence in Digital Innovation’. The awards highlight and celebrate a world-class public service, delivering services to the people of NSW.   

Virtual care

Valerie from Shoalhaven, South Coast, benefited from the NSW Telestroke Service. Swift action by her son led to treatment by Dr. Carlos Garcia Esperon, resulting in her remarkable recovery from paralysis and speech loss.

Virtual care

Rachel Peake is a Stroke Care Coordinator based at Tamworth Rural Referral Hospital. Her job involves educating local GPs and staff at Telestroke spoke sites to enable rapid access to stroke treatment and investigation.

Virtual care

Dawn, a 75-year-old near Taree, suffered stroke symptoms during an art class. Quick response and the NSW Telestroke Service brought her effective treatment, restoring her speech and active lifestyle.

Virtual care

This video explores a young Aboriginal woman’s firsthand experience of virtual care. It also includes perspectives and feedback from her mother and carer, and the Mid North Coast District Manager of Aboriginal Integrated Care Initiatives.

Virtual care

In 2019, Christopher Rae was involved in a serious motorcycle accident. He was flown to Westmead Hospital for critical care, before returning to his home town of Grenfell. With the help of his Occupational Therapist, nurses and other healthcare providers he was able to receive specialist care virtually from his local Multipurpose Service (MPS).

Virtual care

When baby Oisin developed a worrying rash, virtual care helped first-time mum Fiona to access specialist clinical advice and support. Plus, even though dad Kilian was overseas, he could still feel connected and play an active part in Oisin's care.

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