About us
With more than 7,500 staff, we are responsible for the health and wellbeing of people living in rural, remote, and suburban areas, covering almost 9,179 km2.
Our staff deliver world-class and innovative health care in five hospitals and 10 community health centres. Services are provided to people of all ages, from before birth, throughout child development to chronic and complex conditions, and palliative care.
Oral Health, Mental Health, Drug and Alcohol, Population Health and Public Health services are available at multiple locations across the District. We are also home to Portland Tabulam Multi-Purpose Service which includes a residential aged care facility.
We have a strong and vibrant multicultural community with an estimated 20% of our residents born overseas. The main languages other than English spoken at home in our region are Arabic, Filipino, Hindi, Mandarin and Punjabi.
We are uniquely placed to draw on over 100 years of continuously caring for our community. From humble beginnings in 1860, and our historic Blue Mountains District Anzac Memorial Hospital, to our brand new 14-storey Nepean Hospital clinical tower, our dedication has always been to provide exceptional patient and consumer care that is responsive to the needs of our community.
Acknowledgement of Country
The Nepean Blue Mountains Local Health District acknowledges the traditional custodians of the lands and waterways within its boundaries including the Darug, the Gundungurra and the Wiradjuri people.
We acknowledge and pay respects to Elders past and present.
We extend that respect to our local Aboriginal community and staff. We celebrate their strength and enduring connection to culture.
Our vision and purpose
Our vision
Our vision is Together Achieving Better Health.
We will drive innovation and excellence in health service delivery that provides safe, equitable, high quality, accessible, timely and efficient services that are responsive to the needs of patients and the community.
Our values
We work together to support our vision, and the values of collaboration, openness, respect and empowerment in everything we do.
We do this with a focus on safety, agility and responsiveness, fairness and equity, excellence, and resource effectiveness.
Our purpose
Our Strategic Plan (PDF 21.87MB) guides our purpose each and every day.
We are firmly focused on healthy people and communities; exceptional patient and consumer experiences and outcomes; a talented, happy and engaged workforce; being a hub for research and innovation; and responsible governance and financial management.
Equity and inclusion statement
Nepean Blue Mountains LHD acknowledges and welcomes Aboriginal and Torres Strait Islander people and welcomes people of all abilities, ages, cultures, ethnicities, genders, religions and sexual identities. We recognise the negative societal and health consequences of discrimination, racism and social exclusion.
The LHD commits to drive change alongside the community, by fostering an environment where all people feel valued and respected. We work to empower, enable and advocate for self-determination.
Our key documents
We deliver our services and check our performance based on our Strategic Plan (PDF 21.87MB).
In our Healthcare Service Plan 2012-2022 (PDF 9.03MB) we share our plans to cover the service requirements of our hospitals and community services.
Our Year in Review (PDF 18.67MB) gives an easy-to-read overview of our key achievements throughout the year.
In our Safety and Quality Account (PDF 15.18MB), you can find out more about our continuing focus on high quality and safe health care for our community.
Our Aboriginal Health Plan (PDF 4.37MB) outlines how we will improve health outcomes among Aboriginal people and the experience of Aboriginal patients.
Our Disability Inclusion Action Plan 2023-2026 (PDF 14.99MB) will help create an inclusive Local Health District, where all people have opportunities to participate in their health care.
See more corporate documents on our documents page.
Our team
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Our board
Meet the people who make decisions about how we operate.
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Our executive
Find out more about those driving our strategic, quality and safety, corporate and operational matters.
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We are NBMLHD
Meet some of the people who provide our services.
Our partners
Discover the many partners that we work with and the ways in which they support us.
Delivering sustainable health care
We are working towards a sustainable, healthier and greener future for our community, patients and staff.
Healing hospital art
As part of the Nepean Redevelopment, a comprehensive and engaging arts program has been incorporated into the new 14-storey clinical tower.
Fast facts about us
We have 139 proud and committed Aboriginal staff members across our region who have a unique role improving access and outcomes for our Aboriginal communities.
We are teachers – our largest hospital, Nepean Hospital, is an internationally renowned university teaching hospital. At Lithgow Hospital, we train clinicians on rural and regional care in a place where the community is small, but their hearts are big.
Our community are our staff – 70% of our staff live locally and are passionate about caring for their community and proud to be part of the team at facilities and services.
We love research and knowledge sharing – over 250 staff research projects are supported each year.
More than 5,000 babies are born each year – that’s almost 100 bundles of joy every week.
Keeping busy – around 24,000 people undergo surgery each year. That’s 65 operations each day.
Need urgent care? We have you covered. More than 122,500 people come through our emergency department doors every year.
We see upwards of 1 million patients for a scheduled appointment each year – that’s an amazing 3,114 appointments a day!
Contact us
Contact us with questions, complaints, or compliments. Your feedback helps us to improve our services.
Smoke-free policy
All our hospitals and locations are smoke-free. Smoking anywhere on the grounds may result in a $300 fine. View our policy.