Overview of this occupation
Social Workers assess the social needs of individuals, families and groups, assist and empower people to develop and use the skills and resources needed to resolve social and other problems, and further human wellbeing and human rights, social justice and social development.
What they do:
- Act as an advocate or communicator regarding the cultural, diversity or accessibility needs of others
- Assess client or patient work, living or social environments
- Assist clients to access needed support, services, resources, or programs
- Collaborate with other professionals to assess client needs or plan treatments
- Deliver inclusive, accessible, and culturally appropriate programs, policies or services
- Maintain a working understanding of the cultural, diversity and accessibility needs of others, and how this applies to the role
- Modify treatment plans to accommodate client needs
- Monitor patient or client outcomes, progress, or response to treatments
- Provide counselling to clients, patients, or family members
- Provide emotional, social, or mental health support in crisis situations
- Support individuals with diverse needs to understand, access and utilise information or services
What technology tools they use:
- Patient management systems and electronic health records
- Social media platforms
What their interests are:
- Scientific – they enjoy investigating, experimenting, discovering new ideas and analysing data.
- Social – they enjoy focusing on social welfare and working with people.
Source: Australian Skills Classification, job and Skills Australia, Commonwealth of Australia. Used under Creative Commons BY 4.0 licence and Jobs and Skills Australia, ABS Census 2016, Customised Report.
Quick facts
Social Worker
The number of people employed in an occupations as their main job across all Australian states.
The projected increase in employment in Australia from May 2023 to May 2028.
The distribution of people employed in an occupation in NSW.
Earnings are before tax and include amounts salary sacrificed.
This shows the median age of all workers in this occupation.
Those who usually work less than 35 hours per week.
See footnotes for source details and additional information.
Skills and knowledge
What are they good at?
This table lists skills and knowledge categories according to how relevant they are for this occupation.
High expertise | Intermediate |
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Source: Australian Skills Classification, Jobs and Skills Australia, Commonwealth of Australia. Used under Creative Commons BY 4.0 licence.
Education and qualifications
Social Worker – Skill level 1
Occupation at Skill Level 1 have a level of skill commensurate with a bachelor's degree of higher qualification .
At least five years of relevant experience may substitute for the formal qualification
Source: Conceptual basis of ANZSCO, ABS Survey, Release Nov 2021.
Qualifications in this workforce
This table shows the distribution of employment by highest qualification completed (in any field of study).7
Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
Use this as a guide for understanding what qualifications are the most common in this field. For personalised support on your education journey, talk to a Careers NSW specialist.
Talk to one of our specialists
At any career stage you can talk with a specialist from Careers NSW about your goals and how you can achieve them.