In this guide, we explain what happens if you need to make changes to the details of your fine.
A fine is money someone must pay because they broke the law.
What to do if you lose your fine
If you lose your fine you can call us.
We will ask you for some information about yourself to prove who you are.
For example, we might ask for your:
- address
- date of birth.
What to do if you move house
If you move to a new house, you will need to update your address.
Find out more about how to update your address.
You can also call us to update your address.
What to do if you paid too much for your fine
If you paid us too much for your fine, we will use this money to pay other fines you have.
If you don’t have any other fines, we will give the extra money back to you.
You can call us if you have paid too much for your fine.
Who you can contact for more information
If you have questions about your fines, you can call Revenue NSW.
If you have questions about overdue fines, you can call Revenue NSW.
You can call them:
- Monday to Friday
- 7 am to 7 pm.
You can also share your feedback.
When you give feedback, you tell someone what they:
- are doing well
- can do better.
You can tell us what you think in the Feedback page on the Revenue NSW website.